• Key Account Manager for a dozen Key Accounts• Acted as the business process lead for the western region for system improvements and process changes• Developed and maintained relationships with new customers, by learning the customers business and what is crucial for their success• Collaborated with design engineers, project engineering, and field service teams to ensure is executed on time and to the customers criteria• Developed out of the box strategies to help our customers meet their operational goals• Acted as the Voice of the Customer to our organization to bring our customer concerns and strategic vision to the Solar leadership• Stayed current in the changing laws and policy changes by the EPA, API and other energy governing agencies

Field Service Supervisor for the Odessa Service District. Direct supervisor for 21 Field Service employees across five states. Maintained the tool crib for entire district and ran the safety team.· Managed the tooling, shipping and calibration of equipment across the five states in the Odessa district.· Negotiated service and sales contract terms with customers to allow for seamless customer transactions· Managed the environmental and safety compliance, engaged in customers PHA, PSSR and MOC processes. · Direct point of contact for service, troubleshooting and overhauls for over 50 different customers. · Ensured the field employees are applying the appropriate service bulletins and tech letters to our equipment.· Managed field service projects to ensure they were completed on budget and met the customers’ expectations.· Acted as the District Service Manager in his absence.· Determined the field service work priorities and ensured they were completed to standard.· Prepare, maintain and provide a variety of reports related to financial performance, safety, government compliance, DOT compliance, and field service work order life cycle.· Raised employee satisfaction to over 80%· Anticipated and drove changes in the organization to meet the needs of the business.· Identified competitive business areas in the district and worked with DSM to develop these areas to maintain a competitive advantage while adhering to Solar code of ethics, and safety standards.· Planed, scheduled, assigned and directed work for field service personnel.· Managed, planed and forecasted the Capital and operating Budget for the Permian based FSRs.· Responsible for work order management, cost control, and business cycle times.· Excellent trouble-shooting skills, performed remote troubleshooting with Customers, and Solar FSR’s.

Manage a fleet of 21 gas turbine compressor sets for DCP Midstream.Used predictive trending to identify issues before they became large issues.Responsible for gas turbine outages and replacementsResponsible for maintaining a high MTBF, and eliminating unscheduled downtime and optimizing turbine operations.Ensure the right technician is scheduled, at the right time, with the right tools for the job.Maintained a outstanding relationship with the customer. Be the dedicated point of contact for DCP and resided in the DCP Permian offices.

Performed the duties as a Field service representative. Responsible for maintenance installation, and OEM support for industrial gas turbines ranging from 1000Hp to 30K Hp. Responsible for maintaining 250K dollars worth of company equipment and a company vehicleWorks extensively with Allen Bradley control systems particularly PLC-5 and RS Logix 5000Troubleshot and repair relay and pneumatic control systemsTrain the new Field Representatives to become better RepsCalibrate transmitters and analog control boxesRemove and replace gas turbine engines

Performed the duties as a Field service Engineer for X-ray metrology tools located throughout the United States. I provided phone support within an hour of notification of malfunction, and am on customer’s site within 24 hours. - Responsible for entire inventory of all us based repair parts for tool sets. - Helped develop a training program for our customers.- Maintained XRR, XRF, and HR-XRD metrology systems. - Works with little or no supervision to ensure a quick mean time to repair.- Works with factory technical support to help develop better technical manuals for all engineers.- Works daily in Class 1 Clean rooms

Repaired and maintained avionic radar equipment, aviator's night vision imaging systems, transponders, radar signal detecting systems, laser detecting systems, and jammers. Diagnosed malfunctions, performed and supervised corrective maintenance on diesel engines and power generating units, Troubleshot equipment using Digital multi meters, Spectrum analyzers, RF mill-volt meters, frequency counters, function generators, signal generators, oscilloscopes, and other equipment specific test sets. - Supervised and lead a team responsible for component level repair of avionic systems in over 150 rotary winged aircraft.- Ensured all technicians were trained on all new equipment. - Established and maintained MSDS and Hazardous material storage area for my shop.- Ran a quick reaction recovery team, which was on the road within 15 minutes of receiving notification.- Helped new members of the team become familiar with and understand the standard operating procedures. - Conducted safe rigging operations, and taught other soldiers safe recovery operations. - Took part in several international rail load operations, several different countries.