Javier Martinez Email and Phone Number

• Successfully led the clinical operations of the site by ensuring a multidisciplinary team and multi-stakeholder approach to service delivery and continuous quality assurance and improvement• Successful in fostering a strong client centered approach to care delivery, while at the same time ensuring strong adherence to systemic standards and expectations• Fostered an environment of creativity, innovation, collaboration and engagement, by opening lines of communication, demonstrating transparency and executing ideas from different team members.• Former Co-chair for the Care and Clinical Policy Advisory Committee for Covenant Care, which ensures the consolidation, standardization and development of all clinical policies and practices within the organization• Current lead for the organization's medication management policy suite; overseeing the development and updates of all the same's policies and procedures• Organizational representative for the Calgary Zone AHS Integrated Supportive and Facility Living (ISFL) Quality Service and Operations Committees

• Responsible for the clinical operations of a long-term care site with 208 beds and a hospice with 24 beds; tasks include the management and mentorship of the interdisciplinary clinical team, resource/budget management, quality assurance, and compliance with standards• Provided leadership and direction to the site in the absence of the site administrator• Project lead for many quality improvement initiatives, including the implementation of the “Butterfly” model of care, the reduction of worsening depression rates from 51% of the total resident population to 16%, and an increase in the CMI score from 0.99 to 1.10.• Developed and implemented new processes aiming at efficient use of resources, improved quality of service delivery and risk management, including reduction of oxygen use by 40% and reduction of staff absenteeism due to illness by 30%.• Provided support and leadership to the multidisciplinary team in the preparation of various regulatory audits, achieving exemplary standing by Accreditation Canada and 100% compliance in accommodation standards

• Provided operational support/advise to the VP Acute Care East Zone, by overseeing various day to day tasks of the office of the VP, including: mitigate/address client concerns on behalf of the office of the VP, developed communications and proposals on behalf of the VP and CEO, represented the VP in various committees and clinical projects/initiatives, collaborated with Legal/Privacy to address and manage potential risks to the organization• Led the Medicine Hat Regional Hospital in the implementation of new medical equipment, by working in collaboration with the Contract, Procurement & Supply Management team; and organized the training for all staff by outsourcing the education delivery• Consultant for the South East Zone in the Request for Proposal (RFP) for the AHS Provincial Intravenous (IV) consumable products contracts• Developed and disseminated the patient concerns process for the Medicine Hat Regional Hospital acute care nursing units, established its internal tracking database and its evaluation and sustainability plan

• Responsible for day to day operations of clinical department with 60-70 staff and 10 direct reports, providing care to 150 clients with an approximate annual budget of $1,400,000 to $1,500,000• Led the interdisciplinary management team in the absence of the Executive Director• As the single point of contact for the site, successfully managed concerns/complaints from clients and stakeholders by using their feedback to build better customer service and enhance the overall quality of care of the site• Worked in collaboration with a range of Alberta Health Services department managers and clinical specialists on a variety of initiatives, in order to promote a greater partnership between the public sector and the private operator, as well as foster continuous quality improvement • Managed monthly audits and key performance indicators, utilizing them as tools and benchmarks for implementing continuous quality improvement strategies

•Oversaw the clinical care of 3 nursing units, which includes 140 beds / patients and 6-7 staff.