My professional journey has been always linked to the CRM environment, with projects that go from Management Consulting to System Implementations, shaping and driving transformation programs that include the design and deployment of operating models and technology solutions. Solid technical background thanks to my education in Computer Engineering. I have professionally grown in the business consulting sector where I have acquired the industry knowledge that allow me to stablish the right liaison between the business and the technology. Experienced in different industries, mainly Consumer Goods, Natural Resources and Travel. Client focus and result oriented, always trying to establish trusted relationships and maximizing the value generated in my clients. Main areas of competence and experience are: Project Management with local and international scope, Process Optimization, Front Office Digital Transformation, CRM Implementations & Customer Strategy, Design and Deployment of Operating Models and Solutions in the Sales and Customer Service area, Post-Merger Integrations. I enjoy working in multidisciplinary teams, I am always open to learn the NEW and face new challenges.