Javier Nova, Mba

Javier Nova, Mba Email and Phone Number

Manager, Process Manager @ Capital One
Dallas, TX, US
Javier Nova, Mba's Location
Dallas, Texas, United States, United States
Javier Nova, Mba's Contact Details

Javier Nova, Mba personal email

n/a
About Javier Nova, Mba

Javier Nova, Mba is a Manager, Process Manager at Capital One. He possess expertise in customer service, management, leadership, strategic planning, microsoft office and 19 more skills. Colleagues describe him as "Javier is very professional , responsible , and very pleasant person to deal with, very organize and highly respectful by every one who work with him."

Javier Nova, Mba's Current Company Details
Capital One

Capital One

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Manager, Process Manager
Dallas, TX, US
Javier Nova, Mba Work Experience Details
  • Capital One
    Manager, Process Manager
    Capital One
    Dallas, Tx, Us
    View
  • Amazon
    Central Operations, Process Engineer Iii
    Amazon Jul 2021 - Present
    Seattle, Wa, Us
    Accomplished Process Engineer with extensive experience in leading engineering teams through design and innovation, particularly in high-stakes regional environments. Excel in driving safety, quality, and productivity while championing continuous improvement initiatives, lean and Six sigma process improvements. Developed and managed multiplex projects from initiation to wrap up (Project Charter, Gantt schedules, estimates, risk analysis, procedures, staffing -rotational and fixed, acquisition of external resources) tracking/communicating project updates to sponsors and stakeholders. Possess strong track record in reducing variations (applying DMAIC, FMEA, RCA, Fish bone and problem solving), enhancing customer satisfaction, and fostering operational excellence. Proficient in Value Stream Mapping, cross-functional coordination, and implementing comprehensive safety inspection (routine/audit) procedures. Committed to advocating for engineering innovation and design with focus on achieving operational efficiency-efficacy-effectiveness, sustainability and safety improvements.
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  • Amazon
    Operations Manager Ii
    Amazon Jan 2020 - Jun 2021
    Seattle, Wa, Us
    Championed operational excellence and safety compliance, leading team of 6 Salaried Area Managers and 350 hourly associates. Emphasized workforce engagement and team development, fostering culture of empowerment and leadership. Ensured adherence to safety programs, OSHA regulations and environmental standards, reducing injury risk through targeted training initiatives. Maintained rigorous quality control policies and standard work procedures, enhancing overall operational efficiency. Spearheaded Lean process improvements to surpass customer expectations in time, accuracy, and quality. Balanced labor allocation by analyzing work forecasts and productivity requirements in collaboration with fellow Operations Managers.
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  • Willscot
    Branch Operations Leader
    Willscot Jan 2019 - Jan 2020
    Phoenix, Az, Us
    Directed branch operations, focusing on employee health and safety, P&L management, accounts payable/receivable and operational efficiency – efficacy -effectiveness. Championed safety initiatives, including DuPont STOP(TM) training, daily meetings, and compliance with OSHA and DOT/DQF regulations. Coordinated with Finance to project sales, manage operational and capital expenditures, and ensure fiscal responsibility. Provided leadership and oversight to branch staff, including contractors and full-time operational employees, in areas such as safety protocols, direct labor, field service, dispatch, and administration. Supervised fleet maintenance, inventory, and servicing to optimize company resources. Partnered with HR and leadership to manage workforce effectively, developing talent and maintaining robust pool of qualified candidates. Fostered strong relationships with vendors and customers.
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  • Willscot
    Lead Production Manager
    Willscot Mar 2018 - Jan 2019
    Phoenix, Az, Us
    Managed compliance with all safety, transportation, and environmental policies. Oversaw employee and vendor health and safety, including daily safety meetings, DuPont STOP™ training, and regular branch assessments. Directed production planning to ensure timely and efficient completion of work orders. Utilized company's capacity planning tool to optimize labor efficiencies. Directed Work Order system to maintain condition coding accuracy and develop strategies to keep variances below 10%. Focused on driving first-time quality and reducing safety incidents through rigorous quality control processes.
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  • Dialamerica
    Senior Operations Manager
    Dialamerica Feb 2016 - Jan 2018
    Mahwah, New Jersey, Us
    Developed and executed sales strategies to optimize Contact Center performance, focusing on safety, cost-benefit analysis, and capacity planning. Led cross-functional teams in Administration, Recruiting, Training, Finance, and Operations, ensuring seamless integration and operational efficiency. Orchestrated onboarding and professional development of staff and agents, establishing goals and action plans. Maintained strict adherence to loss prevention audits, protocols, and processes. Managed contact center operations expenses diligently, rewarding and recognizing outstanding agent performance. Defined technical specifications and production standards to meet client requirements, ensuring compliance with State, Federal, Corporate, and Client regulations.
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  • Wedriveu
    Project Manager
    Wedriveu Mar 2014 - Sep 2015
    San Francisco, Ca, Us
    Coordinated end-to-end logistics, vendor engagement, and operational strategies, guiding projects from initiation through to successful closure. Spearheaded project training, orientation, and accreditation to align with company scope and standards. Managed and procured recruitment and hiring of project teams and vendors, overseeing budget preparation and financial controls. Facilitated transparent risk communication to sponsors and stakeholders, providing timely updates and conceptualizing event alternatives. Ensured diligent safety planning, strategic planning and operational coordination, contributing to company's reputation for excellence in project delivery.
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  • U.S. Coast Guard
    Avionics Electrician Technician
    U.S. Coast Guard Mar 2005 - Mar 2014
    Washington, Dc, Us
    Expert troubleshot and repaired complex avionics and electrical systems on HU-25 Falcon Jets and HC-130 aircraft as senior technician, ensuring operational readiness.Managed Avionics Shop's multi-million-dollar inventory of equipment, materials, technical publications, and specialized tools with meticulous attention to detail.Served as trusted safety liaison for cross-functional teams within Air Station, promoting culture of safety excellence.Collaborated closely with Rockwell Collins and Honeywell to troubleshoot, analyze and repair sophisticated components.Demonstrated proficiency in relay logic, PLCs, and process control through interpretation and application of line diagrams.Fulfilled additional duties as Aviation Materiel Officer, developing test and diagnostic programs, designing test fixtures and equipment, and defining specifications and procedures for both new and used products.Coordinated seamlessly with three electrical maintenance shops as line manager, ensuring smooth operations and optimal resource allocation.Leveraged expertise as multi-aircraft aircrew member, serving as Sensor System Operator, Navigator, Drop Master, and Basic Aircrew on HU-25 and HC-130 aircraft.
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Javier Nova, Mba Skills

Customer Service Management Leadership Strategic Planning Microsoft Office Training Microsoft Word Negotiation Sales Customer Satisfaction Account Management Inventory Management Team Leadership Powerpoint Team Building Supervisory Skills Process Improvement Business Strategy Outlook Call Centers Transportation Logistics Microsoft Powerpoint Dispatching

Javier Nova, Mba Education Details

  • Ana G. Mendez University
    Ana G. Mendez University
    Management
  • Inter American University Of Puerto Rico
    Inter American University Of Puerto Rico
    Computer Science
  • Florida International University
    Florida International University
    Engineering

Frequently Asked Questions about Javier Nova, Mba

What company does Javier Nova, Mba work for?

Javier Nova, Mba works for Capital One

What is Javier Nova, Mba's role at the current company?

Javier Nova, Mba's current role is Manager, Process Manager.

What is Javier Nova, Mba's email address?

Javier Nova, Mba's email address is ja****@****cot.com

What schools did Javier Nova, Mba attend?

Javier Nova, Mba attended Ana G. Mendez University, Inter American University Of Puerto Rico, Florida International University.

What skills is Javier Nova, Mba known for?

Javier Nova, Mba has skills like Customer Service, Management, Leadership, Strategic Planning, Microsoft Office, Training, Microsoft Word, Negotiation, Sales, Customer Satisfaction, Account Management, Inventory Management.

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