Development and management of a Fulfillment and last mile delivery company, focused in medium and small businesses wanting to enhance their e-commerce channels.• Formulation of project’s financial and operational budgets.• Research and implementation of required systems (WMS, OMS, integrations, last mile tracking).• Commercial and Marketing plans definition. • Negotiations with potential clients, determining their necessities and defining solutions and operational proposes to each particular need.• Definition of sales channels, such as own Webpages and Marketplaces.• Negotiations with service and infrastructure suppliers.

Administration and implementation of improvements in all matters related to the Supply Chain processes of the Chilean Republic Presidency.

Development and management of the business, focused on 360 e-commerce administration and Web Page design.Services offered by the Company include the following:• E-Commerce Web Page design and administration.• Operation of the whole e-commerce chain, beginning with the order and finishing with the delivery.• Omnichannel integration.

• Management of 3 Distribution Centers, which together total more than 60,000 m2.• Establishment of an incentives system that rewards both quality and productivity.• Monitoring and improving the main KPI related to Operations, attaining a service level of 99.5%.• Developed plan to improve inventory quality. Accomplished by lowering the difference 70% in 4 months. • Supervision of 200 employees.

• Responsible for the areas of Distribution Center, Foreign Trade, IT, Operations and General Development of new stores of the brand. • Supply to large retail chains, own retail stores in various Malls and regional clients. • Optimization of Import Factors, reaching a 50% improvement in cost. • Project development of outsourcing operations: Dealing with logistics operators and startup the whole operation process.

• In charge of the areas of Distribution Center, Transport, External Commerce, Supply Chain, Customer Service and Commercial Operations. • Design and implementation of the new Distribution Center.• Negotiation with Freight Forwarders in order to obtain better importing conditions and incorporate technological tools for monitoring and optimization imports.• Improvement plan for Inventory Days through the professionalization of purchase analysis. • Inventory difference reduction by 70% through design and implementation of safety plan and warehouse processes. • Design and implementation of a specialized Retail Logistics Team, which led to dramatic improvement of performance indicators with this type of customer. • Planning, designing and execution of new Tech Data Chile corporate offices.

• Implementation and management of Ryder operations for Hewlett Packard • As of March 2008, implementation of the new Distribution Center, staff recruitment and process design.• As of May 2008, complete operations management, including Inbound and Outbound transport, Warehousing and deliveries, supplying mainly big Retail chains and wholesalers. • Achievement of world-class operation with all KPI fulfillments required by the client and inventory differences tending to zero.