Javier Rodriguez Email & Phone Number

•Building Customer Satisfaction & Loyalty.•Providing Tire and Auto Products and Services.•Creating Results for Teammates, Customers, and the Company.•The Merchandising, Advertising and Promotion of Products and Services.

Orlando, Florida Area

-Building Customer Satisfaction & Loyalty.-Providing Tire and Auto Products and Services.-Creating Results for Teammates, Customers, and the Company.-The Merchandising, Advertising and Promotion of Products and Services.-Involvement in every aspect of the store operation.-Energetic responsiveness to every customer, on the phone and in the store.-Attention to each customer's needs: documenting and determining the best response and solution to a wide variety of situations.-Communicate accurately to sales teammates and technicians to establish time commitments that meet our standards and exceed the standards of our BOSS (the customer).-Following proper checkout procedures: explaining all warranties and options to the BOSS (the customer), thanking them for their visit and conveying our true appreciation for their business.

-Maintain superior customer service by developing, explaining estimates for approval and service time. -Proactively address customer inquiries and concerns by arranging towing and temporary transportation. -Develop and prepare repair orders (RO) by describing symptoms, problems, and causes discovered, as well as repairs and services required.

-Hands-on corporate trainer and presenter responsible for technical sales concept explanation and education.-Responsible for overseeing multiple sites within Florida to train and implement CLC’s sales standards of fractional ownership and services.

-Manage 10 direct report sales associates and assist with closing their sales.-Assigned podium presenter with Closing: 19% and VPG: 2,187.-Responsible for directing and providing Resorts Condominiums Int'l points system exclusively to Hispanic tours.-Provided Bilingual tours for English, Spanish and Portuguese customers.

-Top 10% Sales for Timeshare Ownership among 200 other sales executives within company with Closing: 22% and VPG: 2,426.-Responsible for presenting follow up after the sale completion to insured all clients’ expectations were fulfilled.-Completed Interval International Exchange Consultant and Customer Service Specialist Training.

-Manager of 64-member airborne communication system support team.

License, Real Estate Sales Associate License

Real Estate Sales Associate License Number: SL3207709

Aba, Marketing And Business Administration

Communication System Support License Airborne Engineering License Combat Life Saving License