Javier Romero Email and Phone Number

Representing some of the top sports race and casino internet betting systems.• Negotiated with the major sports books operators in the country.• Established Internet betting applications. • Partner with some of the major Internet betting applications providers.

Sales of CTGaming Slot machines and CT-Interactive content

Direct daily operations for leader in gaming and entertainment technology solutions. Establish short- and long-range business strategies, define policies and procedures, and uphold corporate standards and external regulations. Onboard, develop, and direct cross-functional teams. Devise and execute sales, marketing, and customer relationship management plans. Manage vendor relationships and negotiate business-critical contracts. Develop and administer budgets. Track, analyze, and report on performance metrics.

Led effort to establish operations of casino gaming product company in Mexico market. Defined objectives and implemented initiatives to develop strategic business partnerships with casino operators. Navigated complex contract negotiations to earn and sustain revenue streams.

• Oversaw daily operations with a relentless focus on delivering a superior customer experience, improving performance, and driving growth of the business.OPERATIONS• Monitored staffing levels ensuring that service, operational, and financial objectives were met.• Provided on-going communications creating awareness regarding business objectives, expectations, and performance standards for desired results.• Oversaw operations and ensured compliance with all policies, standards, and procedures.• Drove services exceeding customer satisfaction and gaining long-term relationships.HUMAN RESOURCES• Participated in employee progressive discipline procedures.• Utilized interpersonal and communication skills to lead, influence, and encourage others.• Established and built mutual trust, respect, and cooperation among team members.KEY ACHIEVEMENTS:• Oversaw the operations of 12 casinos in the Baja California region supervising 1,100 staff members.• Propelled gross income by over an average of 15% for four consecutive years.• Improved customer satisfaction by over 35% within the four-year tenure.• Implemented strategic operations to improve key relationships with union officials.• Demonstrated ability to reform, build, and execute casino layouts to reduce operational costs by 27%.

Managed sales and service for casino gaming operation, embracing proven and innovate strategies to attain growth objectives. Sourced and developed business partnerships and cultivated alliances gaming commission representations. Assembled, developed, and motivated cross-functional teams and tracked performance. Handled budget control and financial administration.

Almost 20 years of delivered technical leadership to ensure effective performance of satelite communication networks as well as video, central betting, and point of sale systems. Controlled $500K monthly budget and brought in $10M+ worth of hardware to elevate operations to cement company position as most advanced gaming company worldwide.