•Coordinate daily operations for 65 facilities by scheduling 30 employees.•Assure service quality and brand reputation by handling details and clients' concerns. •Supervise 65 sites along the Halton Region, focusing on problem-solving and compliance with routine operations.•Successfully managed 10 subcontractors maintaining outstanding KPIs •Supervise the preventive maintenance of equipment and tools.

•Lead the discovery, acquisition, implementation, and optimization of Choco4peace strategic partnerships to drive revenue growth.•Develop content and strategy for social media channels like LinkedIn, Instagram, Facebook, and Twitter. •Develop, coordinate, and execute strategic partnerships with four government organizations to identify and reach target opportunities

Is the most important Media Group in Colombia, it includes Newspapers such as EL TIEMPO, which is the most-widely circulated with 400.000 impressions per day and with 200.000 subscribers. TV channels, magazines, and web portals. Is part of the biggest economic holding, AVAL Group.•Responsible for delivering monthly marketing campaigns to raise program awareness and usage among 200.000 clients. •Droved product strategy to increase utilization by 150% in the number of usages. •Developed and executed more than one hundred national partnerships to support the subscriber's loyalty program clubvivamos.com.•Developed and managed the e-commerce www.viajesvivamos.com•Responsible for developing and assessing three new Co-branding business units increasing billing achievement.•Trained more than 200 stakeholders and vendors on how to best use the CRM platform.

A Colombian telecommunications company providing B2B services such as mobile communications, data solutions, and wireless broadband, more than 500 employees.•Design the resources for marketing campaigns and training for over 100 sellers on new strategies.•Built and managed a strategic marketing plan, including seasonal and always-on campaigns with clear, data-based metrics resulting in sales increase every year.•Analyzed, identified and segmented key customer groups, and technology trends to design marketing plans for new products.•From those results I lead the marketing strategy and campaign from scratch managing a budget over $ 1 million dollars.

•I successfully executed and controlled of the company's communication strategy and budget.•Managed a team of 3 internal co-workers and the third-party creative agency to design the on-brand written, and visual content for the print, Website, Email, and social media.•Developed creative communication and marketing materials to support the training for the sales force.