Javier Vidal Email & Phone Number

Orlando, FL, US

Orlando, Florida Area

• Drive results, evaluate, design, and deploy customer specific strategies to achieve desired business goals
• Negotiation of client specific products and services
• Liaise with internal. external providers to create and manager successful strategic alliances
• When requested review and suggest efficient processes, technology, and solutions
• Offer proactive communication and support to business stakeholders and customers ensuring the nurture, strengthen and grow effective business and result driven relationships

Cancún Area, Mexico

• Developed and deployment of a new B2B/B2C business opportunity within North America
• Assisted in the customization and user engagement for their Microsoft CRM Platform
• Supported America’s Sales & Distribution team on regional activities
• Planned, budgeted, trained new team members to achieve required targets
• Re defined market support, available products and services needed to drive B2B/B2C Strategy
• Represented company at industry related events and shows

Orlando, Florida Area

• Assisted in developing and deploying an online/offline business strategy
• Expanded customer reach in the region to achieve targets
• Suggested an interim CRM product to enable added team efficiencies
• Supported the America’s Sales & Distribution team on regional activities
• Responsible for the planning, budgeting, and forecasting for resources
• Set up processes and coordinated support for the customer based in the Americas

Orlando, Florida Area

• Established new domestic and international routes market
• Negotiation with providers to ensure we obtained product offers to penetrate market share
• Streamlined existing processes and new technology programs
• Implemented a new “CRM” Customer Relationship Manager - HubSpot
• Positioned Pegasus Marketplace and W.I.N.G.S.©, - Web Integrated Group Management Service
• Developed and expended new partner and client product/services (Rosen Hotels, Walt Disney World Resort, Universal, SeaWorld, etc.)

Orlando, Florida Area

• Managed regional locally and remotely level relationships at our offices in Brazil, Mexico, Argentina, Colombia and Florida ensuring contracting and revenue deliverable targets were met
• Led Sales and Marketing regional programs through local and remotely teams and customers
• Delivered the B2B short- and long-term commercial growth plan per region
• Developed, managed, and launched XML platform inclusion strategy
• Increased interdepartmental communication to ensure client needs were met
• Participated of the Domestic and International Travel trade events

Orlando, Florida

• Managed brand, product positioning, client acquisition, team engagement and retention within North America to achieve a constant 35% growth year on year
• Adapted existing sales structure to meet market demands and ensure client visibility
• Planned and led execution of yearly B2B annual strategic sales and marketing plans
• Launched new routes to market revenue streams
• Re-launched brand in Mexico in 2010 which resulted in 50% increase on sales
• Worked with the technical platform companies to ensure product visibility at client level

Orlando, Florida

• Liaised with internal teams on lead generation programs and events for Mexico and the Caribbean
• Coordinated marketing and sales programs to increase awareness and site visitation

San Antonio, Texas

• Management of the Leisure division for the company.
• Led a team of over thirty sales agents in the different off-site points of sale.
• Created, implemented and executed marketing and sales initiatives for Rennert Travel.
• Lead the redesign the company’s website to expand online presence and sales to adapt to market changes.
• Improved productivity, sales revenue, customer service, and internal employee morale by consolidating offices into an integrated pro-active sales call center.
• Implemented a commission pay structure to motivate team to increase personal earning potential and sales opportunities for the company.

San Antonio, Texas

• Vendor relation and the increased product portfolio exposure to members both external and internal.
• Re-structured business processes to maximize exposure of travel portfolio
• Partnered with marketing to identify available communication touch points per member segment.
• Initiated internal travel product portfolio briefings to properly execute and support client product offerings and increase call transfer programs.
• Developed budgets to support various marketing and promotional campaigns.
• Partnered with analyst and reporting teams to prepare vendor sales reports for timely distribution.

Mexico City, Mexico

• Ensured growth of strategic assigned accounts and lead sales team in the implementation of sales and marketing programs to increase awareness and revenue production of room nights, admission and Cruise sales.
• Managed the relationship of strategic accounts for the Walt Disney Parks and Resort’s product portfolio (Walt Disney World Resort, Disneyland Resort and Disney Cruise Line).
• Managed Sales team to ensure regional client and company targets were met.
• Delivered revenues of $75MM that represented an 18% growth over the prior year (FY03).
• Negotiated yearly client Sales & Marketing Coop plans.
• Nurtured public relations and alliance partner relationships for trade and consumer media outlets.

Orlando, Florida

• Restructured internal department processes; managed Receptive Business client portfolio and opened and train the staff in the Walt Disney Parks & Resorts offices in Miami, Sao Paulo, Brazil, Buenos Aires, Argentina and.
• Provided sales training and support for the offices and assisted in the development of customer training tools in the region
• Consistently grew account production, delivering an average increase of 20% year over year, achieving sales over USD$80M.
• Developed client admission media forms to ensure resort partners sold right product for specific markets resulting on proper tracking and delivery of media which more than triple numbers after the implementation.
• Participated in the resort and theme park multi-cultural task force to create awareness of multi-cultural differences of the international markets.
• Partnered and assisted with training for the Toronto, Canada office and supported client efforts in Spain.

Master'S Degree, Business, Management, Marketing, And Related Support Services

Bachelor'S Degree, Professional Management

Certified Travel Consultant