Javier Alcala

Javier Alcala Email and Phone Number

Park Operations Food and Beverage Manager at Disneyland Resort @ Disneyland Resort
Javier Alcala's Location
Tustin, California, United States, United States
About Javier Alcala

Performance driven and motivator for Leader of Leaders, and hourly Cast Members bringing 13 years of exceptional leadership skills leading in theme park operations. Strong skills in communication, conflict management, strategic thinking, project management, collaborative leadership, and experience working in a union environment. Engaging team player and leader able to inspire others to perform their best.

Javier Alcala's Current Company Details
Disneyland Resort

Disneyland Resort

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Park Operations Food and Beverage Manager at Disneyland Resort
Website:
disneyland.jobs
Employees:
7168
Javier Alcala Work Experience Details
  • Disneyland Resort
    Park Operations Food And Beverage Manager
    Disneyland Resort Nov 2023 - Present
    Anaheim, California, United States
    Leader of Frontierland and Critter Country Food and Beverage department: Rancho Del Zocalo, Stage Door Cafe, The Golden Horseshoe, Ship to Shore, Outdoor Vending Carts, and Hungry Bear. Primary focus of Frontierland Bussing/Stewarding Team with emphasis on location cleanliness and managing day to day operational efficiencies. Team enabler to activate leaders on business objectives and deliverables for overall Guest Satisfaction and Cast Experience. Safety Point of Contact in driving results to lowering injury rates and providing Cast education for injury prevention. Partnerships with CAL OSHA and Resort Safety Teams for compliancy in Food Safety. Food Safety for Professionals Certified. Leader of Leaders in providing team building workshops for local area leadership teams with emphasis in communication and collaborative leadership.
  • Disneyland Resort
    Attractions Manager
    Disneyland Resort Jan 2015 - Nov 2023
    Anaheim, California, United States
    Balancing day-to-day operational decisions benefitting Guests, Cast Members, and demands of the overall business. Project Management work supporting the local area and driving results to the overall Guest and Cast Experience. Engaging leader with focus on developing diverse and talented team. Cast Member recognition and accountability for delivering excellence in safety, courtesy, show, inclusion, and efficiency. Effective communicator relaying information for experience awareness and potential impacts to the business. Management overview experience in Food and Beverage and Custodial Operations. Key Team Leader in the re-opening of Disneyland Park with implementing health and safety protocol measures.
  • Disneyland Resort
    Food And Beverage Working Lead
    Disneyland Resort Jun 2010 - Jan 2015
    Anaheim, California, United States
    Food and Beverage Team Leader for high revenue generating restaurant locations.Experienced leader in multi-complex quick service restaurant locations - Tomorrowland Terrace, Red Rockett's Pizza Port, Boardwalk Pizza and Pasta, Bayside Brews, and Quick-Service Outdoor Vending. Team leader for 50 or more Cast Members with focus on annual business labor operating plan. Training and development leader for front of house and back of house operations with focus on Guest Experience. Dietary restrictions and food safety trained providing Guests positive customer experience. Key accomplishments in collaborative leadership and project management for reopening Paradise Garden Grill Complex at Disney's California Adventure Park.
  • Axiant Llc
    Accounting Clerk
    Axiant Llc Jun 2004 - Mar 2009
    Concord, California, United States
    Daily targets on payment processing, electronic check scanning processes, research and debt collection specialist.

Javier Alcala Education Details

Frequently Asked Questions about Javier Alcala

What company does Javier Alcala work for?

Javier Alcala works for Disneyland Resort

What is Javier Alcala's role at the current company?

Javier Alcala's current role is Park Operations Food and Beverage Manager at Disneyland Resort.

What schools did Javier Alcala attend?

Javier Alcala attended Santa Ana College, Global University.

Who are Javier Alcala's colleagues?

Javier Alcala's colleagues are Rita Burns, Jess Skovold, Sangita K. Bhavsar, Mario Ramirez, Jacqueline Tenangueno, Katherine Almazan, Adilene Trejo.

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