Leader of Frontierland and Critter Country Food and Beverage department: Rancho Del Zocalo, Stage Door Cafe, The Golden Horseshoe, Ship to Shore, Outdoor Vending Carts, and Hungry Bear. Primary focus of Frontierland Bussing/Stewarding Team with emphasis on location cleanliness and managing day to day operational efficiencies. Team enabler to activate leaders on business objectives and deliverables for overall Guest Satisfaction and Cast Experience. Safety Point of Contact in driving results to lowering injury rates and providing Cast education for injury prevention. Partnerships with CAL OSHA and Resort Safety Teams for compliancy in Food Safety. Food Safety for Professionals Certified. Leader of Leaders in providing team building workshops for local area leadership teams with emphasis in communication and collaborative leadership.

Balancing day-to-day operational decisions benefitting Guests, Cast Members, and demands of the overall business. Project Management work supporting the local area and driving results to the overall Guest and Cast Experience. Engaging leader with focus on developing diverse and talented team. Cast Member recognition and accountability for delivering excellence in safety, courtesy, show, inclusion, and efficiency. Effective communicator relaying information for experience awareness and potential impacts to the business. Management overview experience in Food and Beverage and Custodial Operations. Key Team Leader in the re-opening of Disneyland Park with implementing health and safety protocol measures.

Food and Beverage Team Leader for high revenue generating restaurant locations.Experienced leader in multi-complex quick service restaurant locations - Tomorrowland Terrace, Red Rockett's Pizza Port, Boardwalk Pizza and Pasta, Bayside Brews, and Quick-Service Outdoor Vending. Team leader for 50 or more Cast Members with focus on annual business labor operating plan. Training and development leader for front of house and back of house operations with focus on Guest Experience. Dietary restrictions and food safety trained providing Guests positive customer experience. Key accomplishments in collaborative leadership and project management for reopening Paradise Garden Grill Complex at Disney's California Adventure Park.

Daily targets on payment processing, electronic check scanning processes, research and debt collection specialist.