Javier Alejandro Ramírez Avalos Email and Phone Number

- get client requirements and setup and research and provide consultation in a meaningful and insightful way- set up client listening themes, hashtags and cashtags- generate and analyze weekly reporting- make recommendations to social media teams and content teams- analyze word cloud and sentiment- spot new trends and generate new hashtags/themes proactively- provide key presentations to clients in a strong, confident way.

-Official partner of Meltwater in Mexico and LATAM-Responsible for helping Meltwater clients use our tools, advising them on best practices and supporting them in all their needs from social strategy to last minutes reports. -Providing them with the tools and knowledge they need to win new business, present the value of social listening and retain their existing accounts. -Managing Client Relationships with Global Agencies. -Managing Client Relationships in Latin America.-Internal advocate for client features and requirements.-Client Onboarding: evaluating client needs, setting KPI´s, discussing implementation strategy. - Ongoing Support: identifying and solving points of contention, developing specific search queries for different social media platforms, defining and building custom reports.

- -Official partner of Meltwater in Mexico and LATAM-Responsible of managing the company's relationships with consumers and other businesses, making sure the company is strategically positioned to engage new clients. - Developing, leading, and managing key account negotiations, as well as ensuring the company meets revenue quotas on a global scale.- Creating solutions that best address customer needs, coordinating with other departments and employees as needed, and working constantly with clients to ensure their needs are being met. - Customer Success Manager: Establish Customer Support Practices, Provide Technical and Product Support.

Research process to visualize users' behavior, interaction, and presence on social networks and websites.- Understanding the perception of users.- Real-time monitoring of multiple channels and general topics that allow us to understand the position of users.- Measurement and analysis of conversation on social networks and websites.- Insights, findings, and opportunities derived from listening on digital platforms and social networks.- Analysis of competition, trends, and category.- Prevention and solutions during crisis management- Analysis of key influencers for the brand.- Performance analysis of digital campaigns and social networks (Content, strategies, activations, metrics).- Daily, weekly, monthly specialized reports to measure the impact of brand conversations.- Knowledge in research and participation in new business opportunities (Pitch)TOOLS- Brandwatch- Digimind- Meltwater Explore- Séntisis- Sprout Social- Klear- Audiense

Experto en manejo de las redes sociales: Facebook, Instagram, Snapchat, Youtube,Twitter, entre otras. Generar y analizar estrategias de marketing para el aumento de tráfico, engagement con los usuarios y cuidado y protección de la reputación de la marca. Elaboración de reportes y mediciones de impacto mediante plataformas especializadas para medir análisis estadísticos.Generación de contenidos para distintas plataformas utilizando la paquetería de adobe (photoshop, ilustrador, premiere y after effects). Cobertura de eventos, toma de fotografía profesional, edición y levantamiento de video. Plan de manejo de crisis.

Encargado de gestionar, construir y moderar las comunidades de las preparatorias ITESM Campus Guadalajara, Campus Santa Anita y Tec Campus Colima. Responsable de sostener, acrecentar y, en defender las relaciones de la empresa con sus clientes en el ámbito digital.

Analizar las nuevas tendencias del mercado para liderar investigaciones y decidir la dirección estratégica.

Creador de contenido para la comunicación interna de la empresa, videos, posts, flyers y organización de eventos.

Planeación estratégica de medios para Ferrero (análisis, compra, seguimiento y benchmark)

Asistente de: Deporte Caliente, Hola Jalisco y Tres por noche.