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Javier S. personal email
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At ePlus, I provide expertise in end user computing, endpoint technology engineering, and operational support. This includes activities ranging across asset tracking and lifecycle management, imaging and build management/deployment, security hardening, patching, testing, and reporting. Along with the former responsibilities, I build and maintain relationships with internal and external stakeholders, and information technology vendors on behalf of ePlus.
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Senior Systems EngineerEplus Inc. Dec 2016 - PresentHerndon, Va, Us- Manages Desktop Engineering team alongside Lead SCCM engineer duties.- Performs annual reviews and time management duties for direct reports.- Configured SCCM environment from the ground up alongside direct reports. Currently handling all aspects of SCCM in-house.- One-stop shop for all things workstation related within company, including designing and maintaining OS images, build revisions, slipstreaming of updates, as well as handling of feature updates.- Continually evolves endpoint roadmap with emphasis on: endpoint security, industry best practices, and the use and direction of other tools used to protect, predict, and maintain our endpoint environment.- Develops and tests prototypes of end user computing environments and standard builds to evolve with changing business requirements, regulatory requirements, and best practices (including client side controls pertaining to the Top 20 Critical Security Controls).- Develops and maintains configuration baselines for end user computing technologies, in accordance with vendor recommended and industry best practices.- Assures company provided end user computing devices function optimally and meet the performance and resource requirements of the business, and as approved by management.- Tests security patches and configuration changes to eliminate or minimize impact on end users.- Provides weekly assurance that all end user devices (physical and virtual) are accounted for, patched, and in conformance to known good baselines. Proactively takes action to correct unpatched devices and/or mitigate gaps identified.- Manages enterprise-wide AV systems, endpoint encryption, web controls, and Agent monitoring of workstations across the enterprise. -
Systems AdministratorThe College Board Jan 2016 - Oct 2016New York, Ny, Us- Provided VMware and Exchange related support via MGS, Modulo, and ClearQuest ticketing.- Data Center related experience – Racking, cabling nodes/servers. Actively worked with NOC employees to maintain system uptime, and was listed as first response for notifications for any outages that require hands on assistance.- Performed build and deployment of VMware hypervisor based vcenters, clusters, and hosts.- Maintained and regularly updated VM templates for multiple environments (Win 7/10, 2008/2012, and customized Linux distributions – typically Ubuntu or SUSE based).- Researched and administered vulnerability patches for The College Board’s PCI environment. Maintained an active database of vulnerabilities on our network via Modulo and updated according to any released updates.- Performed SiteScope analysis on potential vulnerabilities within the Windows environment, and assist with scheduling patches on a monthly basis.- Deployed Windows server and desktop patching via Shavlik servers and KACE.- Administered Exchange Symantec Gateways – Updated spam and quarantine filters based on requests and justifications provided by end users.- Performed day to day Active Directory and ADManager based duties – This includes processing employee/contractor terminations, profile builds, name change requests, and updating groups for secure access.- Performed day to day operations for Exchange-based workload – This includes creating mailboxes, distribution lists, updating security and group based accesses to shares/folders, and processing requests from managers for aliases to be built or to export ex-employee’s mailbox storage.- Built and deployed virtualized infrastructures for various projects, such as a Nutanix virtual desktop environment, including a vcenter build for mid-2016 and deployment of all relevant host/vm/firewall processes. -
Senior AnalystThe College Board Feb 2014 - Jan 2016New York, Ny, Us- Performed day to day ticketing via MGS (Mercury/ITSM), and ServiceNow for asset intelligence.- Fluent in Avaya CMS & Avaya Site Administration.- Fluent in VTC & Telephony (HDX codec series, Crestron, Cisco CallManager/Unity, Avaya One-X Agent).- Performed rudimentary AD Administration tasks (Builds/Moves/Updates).- Performed hardware+software Break/Fix.- Performed Bomgar/TeamViewer-based Remote Support for end clients.- Responsible for various aspects of IT Asset Deployments / Moves (Network, Desktop, Telephony).- YearUp Internship Program Mentor - My interns shadowed me during day to day operations in order to improve their skill sets and gain experience as junior IT analysts in a fast paced work environment. Some of their responsibilities included College Board proprietary systems training, handling incoming support calls, IT certification prep and exams, and eventual autonomy within their assigned IT environment's scope of support.
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Eus Site LeadCsc-Raytheon Mar 2012 - Jan 2014Global, Us- Data Spill Resolution (Secret Cleared)- Network & Telephony- Executive Support- Remedy Ticket Management- CSC SLA Management- SCIF Support- VTC and Conference Support- Cisco Call Manager and Unity Administration -
Senior TechnicianCsc-Raytheon Feb 2011 - Mar 2012Global, Us- Desktop & Laptop Refreshes / Reimages- DRA Administration (Active Directory alternative)- Audio / Visual / VTC Support for Conference Rooms- Cisco IP Phone Deployments / Configurations- LAN/WAN Support
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Technician (Bluecoat)Bae Systems Mar 2009 - Feb 2011Falls Church, Virginia, UsBluecoat role included the following responsibilities:- Firewall & Proxy Bypass Requests (Adds, Changes, Moves)- Deployment of the Record Retention Project, SME on Autonomy Categorizer software- VPN Configuration and Troubleshooting- Remote Desktop Support- Active Directory Administration- Outlook & Exchange Troubleshooting- Blackberry Enterprise Server (Activation, Sync)
Javier S. Skills
Frequently Asked Questions about Javier S.
What company does Javier S. work for?
Javier S. works for Eplus Inc.
What is Javier S.'s role at the current company?
Javier S.'s current role is Senior Systems Engineer at ePlus Technology, inc..
What is Javier S.'s email address?
Javier S.'s email address is js****@****ard.org
What is Javier S.'s direct phone number?
Javier S.'s direct phone number is (703) 984*****
What are some of Javier S.'s interests?
Javier S. has interest in Science And Technology.
What skills is Javier S. known for?
Javier S. has skills like Network Administration, Laptops, Troubleshooting, Active Directory, Technical Support, Bmc Remedy, Networking, Windows 7, Computer Hardware, Cisco Call Manager, Information Technology, Program Management.
Who are Javier S.'s colleagues?
Javier S.'s colleagues are Christian Anderson, Derek Heckman, Jeff Kelley, Brittany Harris, Suseendran S, Keith Ellerbe, Ryan Woodward.
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