I worked on the redesign of an internal process management application made in SAP. The objective of this project is to extract the optimal user experience and has been developed using agile methodologies and has included research methods, prototyping and visual design.

I worked to define the UX Strategy of the company, I designed a new content marketing platform in the cloud space as a new business area and improved the current UX content quality tool for the technical writers in the team.

Working in collaboration with Akqa.de for a short term mobility project for Audi. I worked on defining the UX for a management dashboard system.

This was a freelance collaboration as UX Researcher, Information Architect and Interaction Designers for a variety of clients such as Santander, ING, Mapfre, Madrid City Hall, Yoigo, La Caixa and PAF.

A freelance collaboration as Interaction Designer for the new BBVA website, working with Agile methodology

• Definition of the methodology for user experience projects • Customers: Spanish domain registration entity (Project Manager for ONTSI portals, Dominios.es,…), Spanish Patent and Trademark Office (New Web), Bank of Spain (Intranet), Transport Agencie of Madrid (Nuevo portal web), Spanish Presidency of the European Union (Information Architecture), 060 (new business model for online public administration), Sol Melia (Intranet), Banco Popular (Intranet), Generalitat Catalunya (public administration in mobile devices). • Experience with different technologies: Open Source, Oracle,. Net, SAP, etc..

• Coordination of two masters about web design for the prestigious school: IED (European Design Institute) with headquarters in Milan, Rome, Sao Paulo, Madrid and Barcelona, • Definition and coordination of educational agendas.• Trainer in various subjects such as Usability and User Experience, HTML layout, CSS and Content Management System (Wordpress and Joomla).

• Development of the usability lab for testing mobile devices and web portals. • Defining the methodology for conducting user testing for applications in Movistar. • Performance of heuristics • Preparation and coordination of user testing and eyetracking. • Definition of usage patterns for mobile applications.

• Consultant in the Usability Department of the Santander Group in Madrid and London • Conduct evaluations and reviews of transactional applications, portals and tools belonging to Banesto, Santander Totta, Abbey and a long list of entities, and contribute to the generation of internal standards on rules of use.