Javier Bonilla Email and Phone Number
Javier Bonilla work email
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Javier Bonilla personal email
As a strategic leader with 10+years of expertise in program management and operational transformation, I specialize in turning complex business challenges into opportunities for innovation and growth. My journey has led me through the realms of continuous improvement, software development, and team leadership, always with a focus on delivering customer-centric solutions that drive measurable outcomes.
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Senior Technical Program Manager D365Xenon ArcSeattle, Wa, Us
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Sr. Strategy & Operations Manager, FinancePinterest Sep 2022 - Jun 2024United States- Work directly with key Sales, Legal, IT and Finance leaders on critical strategic organizational and operational projects in Salesforce designed to increase revenue, sales productivity and operational efficiency. Responsible for planning, executing, leading requirement gathering, retrospectives and implementation of large-scale enhancements, integrations and implementations. - Product portfolio owner within the Finance organization driving operational scalability by integrating new and enhancing existing solutions, collaborating with cross-functional teams resulting in Pinterest’s 42% Year over Year growth in Ads Deals Program commitment.- Analyze and determine strategic improvements to the Ads Deals framework roadmap, elevating the user experience from contract inception to ad campaign refinement with an advertiser satisfaction improvement of over 25%.- Defined and implemented an optimized Ads Credit tracking system that streamlined credit line approvals for international markets (US, CA, EU, South America) improving accuracy by 30% -
Transformation Program Manager, Time & AttendanceAmazon Jul 2020 - Aug 2022United States- Oversaw a diverse portfolio of product-related programs, focusing on time and attendance systems across multiple technology platforms on a global scale. - Developed and implemented a 3-step project prioritization working model, resulting in a 22% reduction of manual processes and a 10% increase in customer satisfaction quarterly survey. - Guided the QA team to roll out 129 Yellow Belt Projects (Improvement Projects), enhancing the associate experience by decreasing pay defects and reducing issue resolution time by 25%. in 2022.- Achieved a 46.50 headcount reduction through automation initiatives, significantly exceeding the 22-headcount avoidance goal for 2021. -
Process Engineering Manager, Seller SupportAmazon Feb 2018 - Jul 2020Seattle, Washington, United States- Directed a team responsible for analyzing and improving Seller Support Platform operational processes, which resulted in the launch and enhancement of API-driven tools, workflows and self-service software products realizing $9.7MM in operational expenditure reduction across Seller Support Organization.- Implemented a new project management tool and agile methodology improving workflow delivery time by 20% and improving team productivity by 12% over an eight-month period.- Identified and addressed operational performance bottlenecks, resulting in a 16% reduction in contact rates and a 20% increase in associate productivity.
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Lean 6 Sigma Black Belt, Seller SupportAmazon Jul 2016 - Feb 2018San Jose, Costa Rica- Implemented lean six sigma standards and developed a Gemba model, improving the 800-associate Seller Support site’s employee satisfaction by 5% over the first 3 months of implementation. - Created a hiring process plan, improving E2E hiring SLA by 22% and standardizing candidate processing across all 3 Costa Rica Amazon business units.-Led 30+ Kaizen events on-site across Amazon Customer Service and Seller Support organizations resulting in $4M of operational savings.
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Continuous Improvement And Controls Supervisor, Ops ExcellenceBosch Service Solutions Costa Rica Jul 2015 - Dec 2015Costa Rica- Drove the continuous improvement strategy, developed training programs, and transitioned internal controls from US business units to the Costa Rican Shared Service Center.-SAP implementation. -
Continuous Improvement CoordinatorBridgestone De Costa Rica Nov 2012 - Apr 2015Costa Rica- Led the financial process and system (SAP) transition for operations from the US and South America, establishing SOPs and ensuring smooth transition and operational readiness at the Costa Rican SSC.- Mapped the "lift and shift" approach to migrate and stabilize financial processes from country of origin to the Costa Rica site. -
Change Management AnalystBank Of America Jun 2009 - Nov 2012Conducted comprehensive stakeholder analysis for ERP implementation, identifying key influencers and mitigating potential roadblocks, resulting in a smooth transition and achieving 85% user acceptance within 3 months.Collaborated with IT to develop a change champion network of 30 employees across all levels, accelerating communication effectiveness by 70% and reducing change implementation time by 20%. -
Quality Assurance Project LeadHewlett-Packard May 2007 - Jun 2009
Javier Bonilla Skills
Javier Bonilla Education Details
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Industrial Engineering -
Industrial Engineering
Frequently Asked Questions about Javier Bonilla
What company does Javier Bonilla work for?
Javier Bonilla works for Xenon Arc
What is Javier Bonilla's role at the current company?
Javier Bonilla's current role is Senior Technical Program Manager D365.
What is Javier Bonilla's email address?
Javier Bonilla's email address is bo****@****zon.com
What schools did Javier Bonilla attend?
Javier Bonilla attended Caltech, Universidad Latina De Costa Rica, Universidad De Costa Rica.
What skills is Javier Bonilla known for?
Javier Bonilla has skills like Microsoft Office, Microsoft Excel, Microsoft Word, Microsoft Powerpoint, Liderazgo, Entrenamiento, Operations Management, Strategic Planning, Business Analysis, Business Process Improvement, Mejora De Procesos De Negocio, Planeamiento De Proyectos.
Not the Javier Bonilla you were looking for?
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Javier Bonilla
Systems Administrator - Information Security Administrator - Microsoft 365 Enterprise AdministratorRaleigh-Durham-Chapel Hill Area3closerdesign.com, f1s.com, firstinservice.com1 (212) 3XXXXXXX
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Javier Bonilla
New York, Ny2yahoo.com, allvuesystems.com -
Javier Bonilla
New York, Ny1winglatino.com -
Javier Mendez Bonilla
Director | Corporate Finance & Restructuring | Energy | Mit Sloan Mba | Investment Banking | Portfolio Management | Corporate Strategy | Corporate GovernanceMiami, Fl1minhacienda.gov.co
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