FBA Consulting is a health care management consultancy based on Spain. Currently working with more than 600 hospitals and clinics within Spain, Chile, Colombia, México, Argentina, Perú and other Latin American countries, FBA Consulting is a leader in the measurement of patient experience.Through the years, the company became one of the most comprehensive leaders in measurement of patient experience in the Spanish-speaking countries, offering online advanced reports on hospital satisfaction with the software INDAGA.

Worked with clinical staff to develop protocol based studies that measure the effect of variation in practices on cost, quality and satisfaction.• Oversaw collection and management of data resources for the department, and coordinated departmental access to the data resources of the medical center.• Built automated performance monitoring systems to facilitate quality improvement throughout the medical center.• Integrated different platforms with the information system of the hospital (Phamis-LastWord).

Correctional Health Services (New York City Health and Hospitals Corporation): • Coordinated the development of new tools for data collection and analysis.• Designed and managed multideveloper projects across the Service’s Intranet• Conducted cross-platform network administration and cross-language development.