At HumanQ we are solving three critical crises that organizations everywhere are facing -- 1. Future of Work Skills Gaps, 2. Digital Workplace Impact, and 3. Diversity, Equity and Inclusion.We are a technology-driven, intimate Group Coaching platform, designed to unlock human potential. Our Group Coaching Tracks are pre-designed for transformation to align with the organization's strategic goals versus solely individuals goals. We shift mindsets, challenge paradigms, create sustainable behavior change in order to create high performance cultures, increase retention and engagement, break functional and geographical silos, and develop leaders at every level of the organization. We do this through a digital, highly customized and integrated model that is also scalable, measurable, and affordable.Our customers are Fortune 100 industry leaders, mid-size game changers, universities, and progressive governments looking to gain a competitive advantage, and not slip behind, in light of today's economic evolution.

Sales Coaching ProgramProvide one-to-one sales coaching on a customer-specific challenge or situation. Helping account managers move through their current roadblocks to meet specific business goal

o Revamped Manpower Group Leadership competency profile with updated behaviors for broadening and deepening leadership capabilities to be aligned with business goals and transformation journey.o Defined standard assessment suite to be used for all leadership roles and established a governance process for implementation in hiring and developing leaders.o Led program to assess and identify emerging leaders and include them in a 2-year accelerated development program.o Set framework for creating a leadership center of excellence to gather data to identify opportunities in transformation, development andexecution of global talent solutions.o Spearheaded succession planning on a worldwide basis for Regional President roles and key Country managers; identifying keysuccessors, assessing and creating development plans.o Created an enhanced leader scorecard with meaningful performance metrics, combined with assessment data that allowed future readyleaders to be identified.o Trusted advisor and consultant to CHRO, CEO & regional HR directors

o Responsible for strategy for development programs supporting 2,000+ employees.o Assessed 300+ leaders using ManpowerGroup leadership profile and defined individual development plans.o Identified future leaders and provide exposure and experience opportunities for their development.o Established diversity leadership goals for Latin America and created a process to ensure metrics were met each year.o Increased employee participation by 5% in the annual survey and achieved highest engagement and cultural index scores. o Launched ManpowerGroup University incorporating a digital platform with a strong curricula for leadership development.o Advised and supported company’s digital and business transformation initiatives resulting in over US$1 million in savings. o Redefined recruiting process to improve candidate experience to support company’s employer brand.

o Relaunched leader development practice and launched new consulting solution focusing on small & medium businesses both resulting in 300% revenue growth in 2 years.o Recruited seasoned consultants and restructured the entire operation that contributed to the business becoming profitable.o Built a flexible and scalable consultant business with gross profits above 60% and an net operating profit in excess of 20% of revenue. o Redefined outplacement practice to transform it to a contemporary service that takes advantage of technology while still offering optimaluser experience.o Spokesperson for Manpower Group LATAM participating in speaking engagements and media outlets.Finalized acquisition of local franchisee in Peru and brought entire operation into the Right Management umbrella.o Turnaround of the Brazil operation resulting in 2012 being the first profitable year in 3+ years.o Created a discipline sales culture in the Brazil team including CRM implementation that resulted in higher Net Promoter Scores, largerpipeline and improved opportunity close rates.o Grew revenue in the state Texas by 100% in 2 years by focusing on the energy sector and defining a value proposition for that particular market.

o Responsible for building Quark’s infrastructure in Latin America. Hiring personnel in key countries such as Mexico and Brazil, and building an ecosystem of distributors, resellers, system integrators, consultants, training centers, developers, and user groups.o Developed and oversaw the marketing function, identifying key marketing outlets and competitive strategies.o Introduced Quark Dynamic Publishing System in the region engaging new customers in the Publishing and Corporate Markets to publishcontent in different channels including paper, web, smartphones, and tablets.o Built a pipeline of large enterprise accounts, representing 5X the forecast for fiscal year 2010, achieving 102% of quota in 2010. Theseaccounts included McGraw-Hill Latin America, Banamex, Banco de Mexico, General Motors Mexico, Grupo Integer, Edições SM, and ElInformador newspaper in Guadalajara, Mexico.o Customized negotiations with customers and closed world-class enterprise deals in Latin America. Some of these deals included thefollowing: Nation News in Barbados, EPENSA in Peru, Sol de Margarita in Venezuela, La Razon in Bolivia, and DGABC in Brazil. o Developed customized Applications (Apps) for iPad and iPhone, Android Operating System, and Blackberry.o Responsible for working with key strategic partners in the United States such as IBM, EMC, and Microsoft into using Quark’s XMLAuthoring solutions and Enterprise Content in the Americas.

o Prepared and executed against strategic multi-year business plans with P/Lo Managed a staff of 75+ people, including sales, marketing, customer service, technical support, and financeo Grew revenue in excess of 400%, and profits in excess of 850% in 5 years; achieving all-time revenue and profit records in every country. o Turnaround of the organization after 2 years, reporting profits in all countries as a result of realigning the organization into four different segments and hiring new talent. These business segments were Education, Retail, Broadcasting, and Small & Medium Businesso Spearheaded business plans by business segments to set regional and individual sales goals, established territories, and instituted competitive incentive planso Launched Broadcast business, which included developing audio and video reseller programs and building an eco system of T.V. stations, cable operators, integrators, production houses, Universities and key influencerso Signed strategic broadcast accounts including Televisa in Mexico, RedeTV, and Rede Globo in Brazilo Launched Apple Premium Reseller program, and implemented policies and procedures for the region resulting in businessincrease for top resellerso Redefined marketing focus and direction through strategies such as web development for Latin America market, PR, buzz marketing and advertisingo Launched iPod business in Latin America increasing the number of points of sale from 20 to over 1,500.o Lobbied local governments to lower or in some cases eliminate import duties for iPods resulting in explosive unit growtho Worked with Apple’s finance organization to minimize credit exposure resulting in no bad debt during my tenureo Worked with Apple legal and in-country legal counsel to ensure that Apple’s brand was used properly and only by entities that were authorized by Appleo Planned with corporate product teams and local government agencies to register new technology and obtain in-country certificates of use

o Responsible for direct sales, channel sales, marketing strategies, customer service, technical support and anti-piracy activities in Latin America and the Caribbean, leading a staff of 19 individuals.o Established local subsidiaries in Mexico and Brazil, and opened branch offices in Argentina, Colombia, and Chile.o Prepared business plans and overachieved in the execution of these plans on a yearly basis, growing the business in the region by 105%in 1997, 65% in 1998, 15% in 1999, and 98% in 2000.o Earned the International Region of the Year Award in 1997, and was selected to the President’s Club in 1998.o Established systems and procedures to manage sales leads, customer contacts, and channel inventory.o Defined strategies to minimize currency exposure in the region.o Supervised the selection of a pan-regional customer service center in Costa Rica with access to an 800 toll free number for the Spanishspeaking countries in Latin America and appointed center in Brazil for Portuguese language support.

o Responsible for marketing and channel Sales in Latin America.o Established branch offices in Mexico and Brazil, and led a sales staff of 6 people.

o Responsible for sales and marketing activities through a two-tier distribution channel in the region.o Launched a distribution plan for educational institutions, developing a licensing scheme and pricing for this market, resulting in increased market share by 20% in 1994

o Established a chain of 8 distributors in the region, and negotiated and terminated distribution agreements.o Responsible for pricing, management of co-op funds, and rebates for distributors.o Launched the desktop application PageMaker in Brazil, Argentina, Chile, Venezuela, Uruguay, and Colombia.