Javier Carrizo Aslanian Email & Phone Number

Buenos Aires Province, Argentina

Senior Regional Leader serving as Consulting Services Lead in Microsoft SSA Region (Argentina, Chile, Colombia and Peru) working with multidisciplinary sales and delivery teams to empower the organizations we serve in their digital transformation and innovation journeys.

Southamerica

Senior Regional Leader serving as Consulting Director in Argentina, Chile, Perú and Colombia working with multidisciplinary sales and delivery teams to empower the organizations we serve in their digital transformation and innovation journeys. I had the privilege to be part of this regional team design and setup.I'm responsible for building and leading a high performing consulting organization, driving business growth, systemic industry maturity, and delivery excellence across a complex organization. Establish market leadership in the region through a track record of successful, high-profile customer transformations. Manage all aspects of the consulting business, including revenue growth consumption growth and profitability. I foster a culture of manager excellence, promote teamwork and collaboration, recognize, and align team strengths to capability needs, and leverage diverse perspectives to understand customers. Engage broadly across Microsoft to engage resources needed to deliver high quality programs of work. Lead business rhythms such as forecasting for revenue and consumption to predict business results for the organization, customer listening systems across the organization and represent Microsoft Consulting (ISD) to broader Microsoft leadership teams. I'm in always learning mode in regard to leadership values of Model, Coach, Care. Support mentorship, workforce development, build diverse succession plans, identify growth opportunities, craft development plans with direct reports and conduct development discussions. Address difficult issues directly, show empathy, compassion, and ensure fair and equal treatment of employees. Establish and communicate performance expectations, addressing gaps as needed.

Buenos Aires, Argentina

Senior Leader serving as Consulting Director in Argentina working with multidisciplinary sales and delivery teams to empower the organizations we serve in their digital transformation and innovation journeys.

Buenos Aires, Argentina

Senior Leader serving as Customer Success Director within Argentina's sub to steer the Customer Success team and be at the forefront of our customers’ digital transformation. I had the responsibility to create and nurture the CS Business Unit in Argentina.• I'm part of the field senior leadership team and a vocal change agent that helps drive customer success and cloud consumption in the enterprise • I'm responsible of delivering cloud consumption business results in a consistent and scalable way across enterprise accounts working collaboratively with internal teams, customers, and partners• I'm in charge of hiring, developing, and leading an elite team of customer success professionals focused on Microsoft Cloud Solutions. The team includes highly technical, business and project management skilled resources, to drive cloud adoption directly with enterprise customers • I lead frictionless orchestration of resources, hold peers accountable to drive consumption across the enterprise • I act as trusted, executive sponsor with both CxO and BDM roles within enterprise accounts • I drive rigor and discipline into the Area rhythm of the business (ROB) processes, integrated both locally and with Mocrosoft corp, to identify and prioritize resources to key projects, raise blockers, and accelerate customer adoption • I work tirelessly to become an inspirational leader, bringing energy, enthusiasm, and a passion for learning at everything I do with customers, partners, and my team.

Buenos Aires, Argentina

Executive in the Services Sales organization (Consulting & Support) responsible for managing the relationship with National Ministries and Entities in the Federal and Local Government. In this role I'm responsible for leading the commercial relationship with those organizations, playing an important role in all the activities related to citizenship, including impact in federal education, innovation and digital transformation..Quota and forecast management.Pipeline management.Partners engagement.Sales team orchestration

Buenos Aires

Responsible for consulting delivery quality and customer satisfaction by structuring and managing deals through completion. I owned the problem statement from the perspective of the customer. This role has the responsibility of assembling the consulting delivery team and ensuring the team both structures and executes on the problem solving methodology correctly and to the agreed budget. • Manages engagement risk and delivery quality.• Establishes the processes to support the engagement• Tracks the performance of the engagement • Drives project governance including activities concerning issue escalation within the client organization and internal to Microsoft, change management processes, and addressing concerns raised in quality reviews with Microsoft stakeholders, partners, client stakeholders and respective steering committees.Accounts Managed among other: Accenture, Pluspetrol, Pan American Energy, Banco Ciudad, Accenture, Jefatura de Gabinete de Ministros, Gobierno Pcia de Buenos Aires, Telecom, Telefonica, AXION Energy, Cencosud.

• Design, develop and deploy high complexity solutions• Develop project plan and take care of project timelines, costs and deliverables• Lead multidisciplinary project teams that include: other consultants, partners and customer personnel.• Work with Services Sales Executives and to understand customer requirements and needs in order to develop a high level conceptual solution to address those needs.• Build relationships with customer key stakeholders.• Participate in public events such as conference and forums.• Transfer knowledge to customers and partners.Leaded Projects for: Banco Santander Rio, Claro, Jefatura de Gabinete de Ministros, ANSES, Tenaris, YPF.

The Technical Account Manager (TAM) provides support delivery management of issues and services designed to improve customer IT operational health in assigned account(s) The TAM: • Is the trusted advisor to the account’s TDMs and the Microsoft owner of the customers IT operational health• Manages support delivery on reactive incidents provided by Microsoft • Knowledgeable on a wide range of Microsoft technology with industry recognized IT Operations certification• Maintains Support Delivery Plans that capture situation and analysis for IT Health improvement • Manages the delivery and follow-up of proactive support designed to reduce reactive support cases and costs The value the TAM brings to the customer is successful operation.The value the TAM brings to Microsoft is increased customer satisfaction, reduced support costs, and awareness needed around product improvements.Accounts Managed: Banco Santander Rio, Banco Nación, BBVA Banco Frances, Banco Galicia, Banco HSBC, Banelco, Standard Bank, AIG.