Javier Chen Email & Phone Number

Santa Clara, Ca, Us

PUT AI TO WORK FOR PEOPLEServiceNow brings AI to all corners of your business, enabling your people to be more productive, more responsive, and more innovative.By using the AI capabilities in the Now Platform to deliver relevant information, make predictions and recommendations, and automate repetitive tasks, employees and customers can finally focus on areas humans excel at—creative thinking, customer interactions, and unpredictable work.Generative AIEmpower everyone with Now Assist and accelerate productivity across the enterpriseVirtual AgentResolve issues faster and scale your organization with intelligent chatbots.Performance AnalyticsAnticipate trends, prioritize resources, and continuously improve with real-time analyticsAI SearchProvide personalized, relevant, actionable search results to employees and customersTask IntelligenceBoost agent productivity with automated task creation, triage, and investigationPredictive AIOpsPredict and prevent service outages before they impact end usersAutomation DiscoveryFind opportunities to automate workflows and processes with ServiceNow appsProcess MiningImprove outcomes by optimizing process flows to streamline workKPI ComposerVisually map organizational objectives and business outcomes to key performance indicatorsWorkforce OptimizationManage teams effectively with real-time visibility into agent scheduling and performance

Santa Clara, Ca, Us

Santa Clara, Ca, Us

Oakland, Ca, Us

Oakland, Ca, Us

Pandora is the world’s most powerful music discovery platform – a place where artists find their fans and listeners find music they love. We are driven by a single purpose: unleashing the infinite power of music by connecting artists and fans, whether through earbuds, smart speakers, live on stage or anywhere fans want to experience it. Our team of highly trained musicologists analyze hundreds of attributes for each recording which powers our proprietary Music Genome Project®, delivering billions of hours of personalized music tailored to the tastes of each music listener, full of discovery, making artist/fan connections at unprecedented scale. Founded by musicians, Pandora empower artists with valuable data and tools to help grow their careers and connect with their fans.

Berkeley, California, Us

During the fellowship, fellows learn how to advance novel, real-world solutions that change outcomes and lives through a new model of corporate–campus partnership; cross-disciplinary, participatory learning; and immersion in specific communities. The fellowship is conducted in cooperation with Blue Goji and is meant to assist students in designing tangible engineering solutions to real-world public health and wellness challenges.

Washington, Dc, Us

Our Mission is to provide military veterans with the resources, support, and advocacy needed to succeed in higher education and following graduation.

Berkeley, Ca, Us

➢ Established effective relations with organizations and businesses to assist student veterans in reaching their academic and career goals ➢ Advise student veterans in admissions process and increased application rates➢ Provided outreach to student veterans in accessing academic and employment resources ➢ Work directly with Veterans Admission Officer, Academic Counselor and Program Director to support over 300 student veterans and maintain 100% retention rate ➢ Organized academic and career information sessions to connect student veterans with Industry professionals in their respective field of interest

Austin, Texas, Us

Tesla is accelerating the world’s transition to sustainable transportation and electricity consumption by designing and manufacturing electric vehicles and energy storage systems. To create an entire sustainable energy ecosystem, Tesla also designed a unique set of energy solutions, Powerwall, Powerpack and Solar Roof, enabling homeowners, businesses, and utilities to manage renewable energy generation, storage, and consumption. Electric cars, batteries, and renewable energy generation and storage already exist independently, but when combined, they become even more powerful.➢ Welcome customers to the Tesla family by making their journey to ownership a memorable experience.➢ Prepare vehicles and host delivery appointments, including new owner orientations tailored to the individual customer’s needs and comfort level.➢ Supported end of quarter customer experience and delivery team resulted in over 22,000 company-wide vehicle deliveries➢ Represented company brand to over 200 customers in regards to product features and transition into sustainable energy products, providing excellent customer service and delivery experience

Washington, Dc, Us

• Conducted training on hospital health and safety standards to over 100 new and continuing employees• Implemented recycling streams program throughout all facilities to increase 50% recycling rates and reduce 75% wastes• Collaborated with medical staff to institute control and remedial measures for potentially hazardous facility conditions, resulting in updating and implementing new emergency response training program

Washington, Dc, Us

• Created a clinic wide survey dashboard to facilitate data collection, analysis and development of care action plans for over 10 medical center clinics.• Ensured 100% accountability of all inpatient and outpatient health care surveys by collaborating with all patient care advocates in coordinating timely administration of surveys • Increased patient satisfaction by more than 75% using existing data to re-evaluate the impact of ket initiatives on clinical providers and patient-care givers

Washington, Dc, Us

• Led a firefighting team of 12 sailors in all aspects of monitoring ship's engineering and firefighting control stations• Managed completion of maintenance on all fire prevention and emergency rescue systems for 300 personnel aboard Naval operational ships• Implemented weekly emergency response training drills for 150+ sailors in maintaining ships’ safety and integrity• Established shipboard study groups for junior sailors in preparation for Navy-wide advancement exams and promotion boards. Resulting in an average of 35% increase in advancement exam scores • Prepared reports and delivered briefings for operational team leaders during multiple deployments

Washington, Dc, Us

• Interpreted maintenance manuals, and other specifications requirements to determine the feasibility and methods of repairing or replacing malfunctioning and damaged components• Performed preventative maintenance on all firefighting and safety systems• Commended by Naval inspection team and Chief Engineer for being accountable in accomplishing the ship’s Engineering Maintenance Management Inspection in the top 5% of all engineering divisions across 10 ships in Pacific Southwest region

Bachelor’S Degree, Sociology & Environmental Science

Associate’S Degree, Social & Behavioral Science

Bachelors Of Science