Javier Chen

Javier Chen Email and Phone Number

Senior Engineering Technical Recruiter @ ServiceNow @ ServiceNow
2225 Lawson Lane, Santa Clara, CA 95054, us
Javier Chen's Location
United States, United States
Javier Chen's Contact Details

Javier Chen personal email

n/a

Javier Chen phone numbers

About Javier Chen

I have a proven track record of adding value to organizations and teams. My professional interests include connecting people & talent to resources and ensuring them a successful transition into fulfilling opportunities. Please reach out to me if you would love to talk about my role in Talent Acquisition / People Operations - Diversity, Equity & Inclusion strategies or if you want to learn more about opportunities transitioning into tech!

Javier Chen's Current Company Details
ServiceNow

Servicenow

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Senior Engineering Technical Recruiter @ ServiceNow
2225 Lawson Lane, Santa Clara, CA 95054, us
Website:
servicenow.com
Employees:
5
Javier Chen Work Experience Details
  • Servicenow
    Sr. Technical Recruiter, Platform Engineering Ai Technology
    Servicenow Jan 2022 - Present
    Santa Clara, Ca, Us
    PUT AI TO WORK FOR PEOPLEServiceNow brings AI to all corners of your business, enabling your people to be more productive, more responsive, and more innovative.By using the AI capabilities in the Now Platform to deliver relevant information, make predictions and recommendations, and automate repetitive tasks, employees and customers can finally focus on areas humans excel at—creative thinking, customer interactions, and unpredictable work.Generative AIEmpower everyone with Now Assist and accelerate productivity across the enterpriseVirtual AgentResolve issues faster and scale your organization with intelligent chatbots.Performance AnalyticsAnticipate trends, prioritize resources, and continuously improve with real-time analyticsAI SearchProvide personalized, relevant, actionable search results to employees and customersTask IntelligenceBoost agent productivity with automated task creation, triage, and investigationPredictive AIOpsPredict and prevent service outages before they impact end usersAutomation DiscoveryFind opportunities to automate workflows and processes with ServiceNow appsProcess MiningImprove outcomes by optimizing process flows to streamline workKPI ComposerVisually map organizational objectives and business outcomes to key performance indicatorsWorkforce OptimizationManage teams effectively with real-time visibility into agent scheduling and performance
  • Servicenow
    Diversity, Equity & Inclusion Recruiting Partner
    Servicenow Oct 2020 - Dec 2021
    Santa Clara, Ca, Us
  • Servicenow
    Technical Recruiter, Talent Acquisition
    Servicenow Aug 2018 - Oct 2020
    Santa Clara, Ca, Us
  • Pandora
    Employee Experience & Inclusion Strategies, People Programs
    Pandora 2017 - Jul 2018
    Oakland, Ca, Us
  • Pandora
    Diversity & Inclusion Strategies, University Recruiting Team
    Pandora 2017 - 2018
    Oakland, Ca, Us
    Pandora is the world’s most powerful music discovery platform – a place where artists find their fans and listeners find music they love. We are driven by a single purpose: unleashing the infinite power of music by connecting artists and fans, whether through earbuds, smart speakers, live on stage or anywhere fans want to experience it. Our team of highly trained musicologists analyze hundreds of attributes for each recording which powers our proprietary Music Genome Project®, delivering billions of hours of personalized music tailored to the tastes of each music listener, full of discovery, making artist/fan connections at unprecedented scale. Founded by musicians, Pandora empower artists with valuable data and tools to help grow their careers and connect with their fans.
  • Uc Berkeley Coleman Fung Institute For Engineering Leadership
    Fung Fellow
    Uc Berkeley Coleman Fung Institute For Engineering Leadership Aug 2016 - Aug 2017
    Berkeley, California, Us
    During the fellowship, fellows learn how to advance novel, real-world solutions that change outcomes and lives through a new model of corporate–campus partnership; cross-disciplinary, participatory learning; and immersion in specific communities. The fellowship is conducted in cooperation with Blue Goji and is meant to assist students in designing tangible engineering solutions to real-world public health and wellness challenges.
  • Student Veterans Of America
    Co-President, Cal Veterans Group, Sva - Uc Berkeley Chapter
    Student Veterans Of America May 2016 - May 2017
    Washington, Dc, Us
    Our Mission is to provide military veterans with the resources, support, and advocacy needed to succeed in higher education and following graduation.
  • University Of California, Berkeley
    Student Veteran Peer Advisor
    University Of California, Berkeley Aug 2015 - May 2017
    Berkeley, Ca, Us
    ➢ Established effective relations with organizations and businesses to assist student veterans in reaching their academic and career goals ➢ Advise student veterans in admissions process and increased application rates➢ Provided outreach to student veterans in accessing academic and employment resources ➢ Work directly with Veterans Admission Officer, Academic Counselor and Program Director to support over 300 student veterans and maintain 100% retention rate ➢ Organized academic and career information sessions to connect student veterans with Industry professionals in their respective field of interest
  • Tesla
    Product Support Specialist, Delivery Operations (Eoq Contract)
    Tesla Dec 2016 - Jan 2017
    Austin, Texas, Us
    Tesla is accelerating the world’s transition to sustainable transportation and electricity consumption by designing and manufacturing electric vehicles and energy storage systems. To create an entire sustainable energy ecosystem, Tesla also designed a unique set of energy solutions, Powerwall, Powerpack and Solar Roof, enabling homeowners, businesses, and utilities to manage renewable energy generation, storage, and consumption. Electric cars, batteries, and renewable energy generation and storage already exist independently, but when combined, they become even more powerful.➢ Welcome customers to the Tesla family by making their journey to ownership a memorable experience.➢ Prepare vehicles and host delivery appointments, including new owner orientations tailored to the individual customer’s needs and comfort level.➢ Supported end of quarter customer experience and delivery team resulted in over 22,000 company-wide vehicle deliveries➢ Represented company brand to over 200 customers in regards to product features and transition into sustainable energy products, providing excellent customer service and delivery experience
  • Department Of Veterans Affairs, Va Medical Center San Diego
    Intern, Environmental Health And Safety
    Department Of Veterans Affairs, Va Medical Center San Diego Jun 2014 - Jan 2015
    Washington, Dc, Us
    • Conducted training on hospital health and safety standards to over 100 new and continuing employees• Implemented recycling streams program throughout all facilities to increase 50% recycling rates and reduce 75% wastes• Collaborated with medical staff to institute control and remedial measures for potentially hazardous facility conditions, resulting in updating and implementing new emergency response training program
  • Department Of Veterans Affairs, Va Medical Center San Diego
    Patient Care Advocate
    Department Of Veterans Affairs, Va Medical Center San Diego Aug 2013 - May 2014
    Washington, Dc, Us
    • Created a clinic wide survey dashboard to facilitate data collection, analysis and development of care action plans for over 10 medical center clinics.• Ensured 100% accountability of all inpatient and outpatient health care surveys by collaborating with all patient care advocates in coordinating timely administration of surveys • Increased patient satisfaction by more than 75% using existing data to re-evaluate the impact of ket initiatives on clinical providers and patient-care givers
  • Us Navy
    Firefighting Division Leader
    Us Navy Aug 2009 - Aug 2013
    Washington, Dc, Us
    • Led a firefighting team of 12 sailors in all aspects of monitoring ship's engineering and firefighting control stations• Managed completion of maintenance on all fire prevention and emergency rescue systems for 300 personnel aboard Naval operational ships• Implemented weekly emergency response training drills for 150+ sailors in maintaining ships’ safety and integrity• Established shipboard study groups for junior sailors in preparation for Navy-wide advancement exams and promotion boards. Resulting in an average of 35% increase in advancement exam scores • Prepared reports and delivered briefings for operational team leaders during multiple deployments
  • Us Navy
    Naval Shipboard Firefighter & Safety Equipment Specialist
    Us Navy Aug 2008 - Aug 2009
    Washington, Dc, Us
    • Interpreted maintenance manuals, and other specifications requirements to determine the feasibility and methods of repairing or replacing malfunctioning and damaged components• Performed preventative maintenance on all firefighting and safety systems• Commended by Naval inspection team and Chief Engineer for being accountable in accomplishing the ship’s Engineering Maintenance Management Inspection in the top 5% of all engineering divisions across 10 ships in Pacific Southwest region

Javier Chen Skills

Teamwork Leadership Public Speaking Organizational Leadership Team Leadership Veterans Outreach Community Outreach Social Media Military Experience Military Training Veterans Administration Military Microsoft Office Training Firefighting Employee Training Human Resources L&d People Development Staff Development Training And Development Employee Learning And Development

Javier Chen Education Details

  • University Of California, Berkeley
    University Of California, Berkeley
    Sociology & Environmental Science
  • San Diego Miramar College
    San Diego Miramar College
    Social & Behavioral Science
  • University Of California, Berkeley
    University Of California, Berkeley
    Bachelors Of Science

Frequently Asked Questions about Javier Chen

What company does Javier Chen work for?

Javier Chen works for Servicenow

What is Javier Chen's role at the current company?

Javier Chen's current role is Senior Engineering Technical Recruiter @ ServiceNow.

What is Javier Chen's email address?

Javier Chen's email address is jc****@****ley.edu

What is Javier Chen's direct phone number?

Javier Chen's direct phone number is (510) 451*****

What schools did Javier Chen attend?

Javier Chen attended University Of California, Berkeley, San Diego Miramar College, University Of California, Berkeley.

What are some of Javier Chen's interests?

Javier Chen has interest in Social Services, Children, Economic Empowerment, Civil Rights And Social Action, Politics, Education, Environment, Poverty Alleviation, Science And Technology, Human Rights.

What skills is Javier Chen known for?

Javier Chen has skills like Teamwork, Leadership, Public Speaking, Organizational Leadership, Team Leadership, Veterans Outreach, Community Outreach, Social Media, Military Experience, Military Training, Veterans Administration, Military.

Who are Javier Chen's colleagues?

Javier Chen's colleagues are Alan Norris, Amy Lau, Bruno De Graeve, Matthew Duluk, Alex Santiago, Alamin Sk, Taylor Demetriou.

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