Javier Aguirre Email & Phone Number

Bogota, D.C., Capital District, Colombia

Vancouver, British Columbia, Canada

Developed strategic websites tailored to clients' needs, ensuring optimal user experience and functionality.Conducted multiple SEO researches and implemented strategies effectively, resulting in improved search engine rankings and social media visibility.Generated a 20% to 25% increase in leads for small businesses in Vancouver, Canada within the first three to six months of website implementation.Demonstrated strong project management and client communication skills, which in turn met or exceeded client expectations.

Bogota, D.C., Capital District, Colombia

Managed a team of 12 bilingual representatives, fosteringteamwork, and achieving/maintaining optimum KPIs targets.Developed strong communication skills, especially with clients(foreign companies legal representatives), essential for engagingwith diverse audiences.Trained multiple new agent waves based on customer serviceeffectiveness and added value.

Bogota, D.C., Capital District, Colombia

Delivered exceptional customer service, resolving inquires, andproviding tier 1 agent assitance for an American-based healthinsurance company.Kept an optimum level on my Key Performance Indicators, suchas (Customer satisfaction, Productivity, Average handle time,etc).Demonstrated great attention to detail, organizational skills andperfect time management after being transferred to a socialmedia content moderation campaign.

Bogota, D.C., Capital District, Colombia

Efficient communication with suppliers and customers to ensuresmooth operations.Billing assistant, elaboration and monitoring of budgets.Maintain electronic and physical documentation systems foreasy review.Management of office supplies and inventory according to stocks.Demonstrated exceptional organization skills and attention todetail, crucial for successful project management and execution.

Systems Engineer, Systems Engineering, Systems Engineer

Front-End Developer, Computer Programming/Programmer, General, Web Programming

Responsive web design working with HTML and CSS. Javascript and DOM, adding interactivity and dynamism to projects. React JS, development.

Digital Marketing Foundations, Web Page, Digital/Multimedia And Information Resources Design

Search engine optimization (SEO), pay-per-click (PPC) advertising, social media management, email campaigns, content creation, and data.