Javier Díaz Pinelo Email & Phone Number

Seattle, Washington, United States

Provide personalized concierge services for Premium guests during events at Climate Pledge Arena.Successfully lead public and private tours, engaging guests with captivating storytelling and relevant information, improving the service’s reputation by achieving consistent five-star reviews on Google Reviews and TripAdvisor.Resolve guest complaints and concerns during events by anticipating their needs, actively listening to their issues, addressing them promptly, and finding satisfactory… Show more Provide personalized concierge services for Premium guests during events at Climate Pledge Arena.Successfully lead public and private tours, engaging guests with captivating storytelling and relevant information, improving the service’s reputation by achieving consistent five-star reviews on Google Reviews and TripAdvisor.Resolve guest complaints and concerns during events by anticipating their needs, actively listening to their issues, addressing them promptly, and finding satisfactory solutions, resulting in improved guest experiences and positive word-of-mouth referrals.Ensure efficient ticketing, check-in, and guided tour processes, meticulously managing timelines and logistics to maintain an optimal guest experience, resulting in smooth operations and minimal disruptions during events and tours. Show less

Seattle, Washington, United States

Interpret election poll data to identify key findings and provide actionable recommendations for political campaigns. Provide valuable insights for candidate selection and strategic messaging, thereby contributing to data-driven decision-making and enhancing campaign effectiveness. Help political campaigns make informed decisions based on the latest public opinion trends.

Mexico City, Mexico

Planned, designed and taught the International Cooperation and Theories of Development Course in the Social Project Management TSU program.

Mexico City, Mexico

Design the subject program, curate the learning material, and teach the Use and Comprehension of Spanish Language Course in the Faculty of Accounting and Administration.Enable students to boost their written and spoken language skills through a practical approach.

Mexico City, Mexico

Prepare the curriculum, elaborate learning material and teach the Communication Skills for Business course as part of the Engineering Management degree in the Faculty of Engineering.Empower students to apply abilities that allow them to establish effective communication with diverse types of audiences, in different contexts, for various purposes and through the proper channels.

Mexico City, Mexico

Lead a research team on the design, implementation and management of public opinion studies and electoral polls.Partner with the quantitative, qualitative and statistics departments for the successful execution of projects.Present and discuss strategic insights and recommendations with internal stakeholders, external clients and media Analize the social and political context to enrich the scope and implications of the conducted studies.Oversee the publication of poll reports and… Show more Lead a research team on the design, implementation and management of public opinion studies and electoral polls.Partner with the quantitative, qualitative and statistics departments for the successful execution of projects.Present and discuss strategic insights and recommendations with internal stakeholders, external clients and media Analize the social and political context to enrich the scope and implications of the conducted studies.Oversee the publication of poll reports and press releases for the 2021 electoral process. Show less

Mexico City

Plan and manage speaking engagements nationwide with Mexico’s most influential figures in media,sports, politics and academia.Oversee the process of booking keynote speakers: deliberating with clients the adequate person fortheir audience, negotiating the best terms with all parties involved, supervising the logistic details ofthe speakers' participations and conducting post-event evaluation and project close-out.Serve as the direct point of contact between clients and… Show more Plan and manage speaking engagements nationwide with Mexico’s most influential figures in media,sports, politics and academia.Oversee the process of booking keynote speakers: deliberating with clients the adequate person fortheir audience, negotiating the best terms with all parties involved, supervising the logistic details ofthe speakers' participations and conducting post-event evaluation and project close-out.Serve as the direct point of contact between clients and speakers.Establish strategic alliances with other renowned international speaker agencies and bureaus.Managed the reorientation of the business to virtual events and personalized information sessionswithinin the context of the COVID-19 pandemic. Show less

Mexico City, Mexico

Designed and executed research projects focused on measuring social attitudes, identifying trends, and assessing the public’s response towards government policies and communications.Operated the generation and compilation of strategic information for the President’s Office, Drafted reports and briefings presented to the President’s Senior Staff and other government agencies.Conducted environmental scanning and political context analysis.

Mexico City, Mexico

In charge of overseeing the process of booking national and international celebrity speakers for events inMexico and abroad.Establish strategic alliances with the most recognized international speaker bureaus and agencies.Develop the project Conferpedia, an online directory to promote instructors and keynote speakers.Identify, contact and recruit keynote speakers for the bureau’s roster.

Ciudad De México Y Alrededores, México

Lead the quantitative research team (around seven team members), administrating tasks, defining key priorities and supervising the main projects of the department.Produced surveys and other public opinion studies on social and political issues such aselections, assessment of public policies and authority approval.Composed and presented reports based on the information gathered and analyzed by the research team.Designed questionnaires of national and local polls, and contributed… Show more Lead the quantitative research team (around seven team members), administrating tasks, defining key priorities and supervising the main projects of the department.Produced surveys and other public opinion studies on social and political issues such aselections, assessment of public policies and authority approval.Composed and presented reports based on the information gathered and analyzed by the research team.Designed questionnaires of national and local polls, and contributed to the development of the probable voters model for the 2015 Mexican federal elections.Collaborated in the conduction of the National Governor Surveys and Most Livable Cities Survey 2013 and 2014. Show less

Mexico City, Mexico

Processed and analized data to produce reports of national and local surveys.Promoted to Quantitative Research Manager after only 9 months in the firm.Tracked the municipal and state government electoral process of two states and reported the exit polls.

Master'S Degree, World Politics And Popular Culture

Development of skills aimed at identifying, analyzing, evaluating and interpreting the relationships between the main global political.

Licenciatura En Relaciones Internacionales

Specialized knowledge and understanding of contemporary international affairs through a multidisciplinary perspective. Obtained.