Javier Riera Email & Phone Number

Miami, Florida, Estados Unidos

Miami, Florida, Estados Unidos

• Visit merchants throughout South Florida territory by providing valuable, face-to-face conversations on regards of Amex values and benefits with decision makers. (small & medium size business)• Documenting and gathering of merchant’s credit card acceptance data.

Florida, Estados Unidos

• Aided account managers within the sales team in lead and quote generation, processing and tracking of orders, and customer-service related inquiries. • Assisted in the training and development of new Sales Support Specialist hires.

Fort Lauderdale, Florida, Estados Unidos

Supported the Director of Events & Facilities by developing status reports on activities related to planning, scheduling, cancelation, inquiries, resourcing, and proposal development for various events. Created and scheduled events in the library system. Designed, created, distributed and removed event signage. Evaluated existing plans, processes, and events planning services to identify opportunities for improvement.

Miami Springs, Florida, Estados Unidos

Responsible of agreements and contracts with regular and new customers. Served as bilingual customer associate to build relationships over the phone, by email, and in-person. Developed and completed inventory for weekly food orders for the hotel’s restaurant. Completed bi-weekly payroll forecasts of restaurant employees that were contracted via third parties. • Created a new filing system and procedure with customers business card, that lead to 2000+ new possible clients. • Utilize Opera System to established internal databases and record management systems, which resulted in a clean customers database with no duplicates. • Contacted 20% more of new customers which lead to a higher room inquire.

Master Of Business Administration - Mba, Business Intelligence & Business Analytics

Bachelor Of Business Administration - Bba, Finance

Bachelor Of Business Administration - Bba, International Business