Javier Fernando Melo Email & Phone Number

Dublin, County Dublin, Ireland

● Conducted linguistic and functional testing of localized software, websites, and content to ensure accuracy, consistency, and cultural appropriateness.● Collaborated with localization teams, translators, and project managers to define test scope, requirements, and timelines.● Executed test plans, test cases, and test scripts to validate localized products for multiple languages and locales.● Performed linguistic testing, including proofreading, editing, and reviewing translations for grammar, spelling, and terminology accuracy.● Identified localization issues and reported comprehensive bug reports, ensuring timely resolution and proper communication with stakeholders.● Conducted compatibility testing across different platforms, devices, and operating systems to ensure a consistent user experience.● Utilized localization and testing tools (JIRA and XLOC) to streamline processes and improve efficiency.● Maintained documentation of localization test cases, processes, and results, ensuring traceability and knowledge transfer within the team.

Buenos Aires, Argentina

● Internal auditor. Performing audits with the aim of checking that all tasks are fulfilled to the standard quality, according to Norms ISO 9001 as well as guaranteeing our clients’ expectations.● Quality Assurance analyst of customer service and internal procedures in compliance with internal and external policies. ● Complaints managment. Seeking to identify the root cause to prevent recurrence.● Analysis, planning and direction of services. ● Optimization of human resources (working team). Productivity analysis. Assessment of individual and group performance of workforce.

Buenos Aires, Argntina

● Supervision, planning and coordination of meter readings. ● Providing updates to management.● Coaching the new staff and assessing the performance during their probation period.● Create the procedures manual according to ISO 9001.

Buenos Aires, Argentina

● Coordinating and planning of the gas meter readings daily based on the schedule proposed by the client.● Selection of working teams according to the zone where the task will be carried out.

Buenos Aires, Argentina

● Advising clients by phone, fax, chat, email and WhatsApp.● Reception and follow-up of claims.

Buenos Aires, Argentina

● Managing the store with a team of 5 people.● Coordinating and planning team schedule.● Weekly sales report to management.● In charge of procurement and stock control.● Daily till close.

Auditor Integrated Management Systems Based On Iso 14001:2015,Iso 9001:2015, Iso 45001:2018, Aduditor

Degree, Health And Safety

Health & Safety at Work

Tackling Unsatisfactory Complaints. (Looking Into The Matter, Finding Out Preventive Solutions), Quality Control Technology/Technician

Implementar un sistema de gestión eficaz, acorde a los requerimientos de las normas de gestión, aprender a identificar problemas, analizar.