Javier Gibbs Email & Phone Number

Atlanta, Georgia, United States

Atlanta, Georgia, United States

Atlanta, Georgia

Leverage the power of aggregation and data analytics to optimize the management of Maintenance, Repair, and Operations (MRO) procurement to deliver hard dollar savings across a wide range of industries.Manage team of associates responsible for building relationships and developing strategies to help customers consolidate and streamline their indirect purchases by leveraging data analytics.Manage P&L and deliver consistent results against aggressive growth targets for 100+ strategic accounts in the U.S. and Mexico representing 25%+ of company revenue.Deliver value-add initiatives that increase program adoption and customer’s share of wallet.Build and manage relationships with strategic suppliers to maximize the value provided to our customers through superior customer service and value-add activities.Develop and coach team members to become an invaluable resource for our customers and help them reach financial targets.Implement strategies to increase speed of program adoption for new customers and create stickiness for established ones.Use data to assist in identifying and prioritizing the largest areas of opportunity for the team to focus on.

Greater Atlanta Area

Managed team responsible for the customer experience, processes, and sales plan for orders originating on HomeDepot.com and picked up at any of the company's 2,000 U.S. stores (40% of all HD.com's orders). Our team served as the link between HomeDepot.com and physical retail storesServed as the central contact point between online product management, merchandising, digital content, marketing, supply chain / inventory planning, and store operations for all omnichannel transactionsWorked with merchandising organization to maximize assortment selection, channel growth, and omnichannel profitability through targeted initiativesLed cross-functional teams in the design and implementation of new processes and system enhancements aimed at improving the program’s key performance indicators including top line sales, cancellations, returns, customer satisfaction, among othersWorked with store operations team to identify operational opportunities and ensure a seamless order pick-up experience in store. Responsible for monitoring and driving a continuous customer feedback loop to track trends and ensure we were addressing our customers' most important needs

Greater Atlanta Area

Conducted market research, registered trademarks, set up merchant and banking accounts, selected e-commerce platform, and secured facility for B2C fulfillment operations.Established strategic relationships with suppliers to build assortment of 1,500+ SKUs. Negotiated payment terms, lead times, minimum order quantities, and service level agreements.Guided the design and technical teams through development and implementation of the e-commerce site. Completed project within budget and on schedule.Researched, identified, and implemented a cost-effective marketing strategy designed to increase the number of site visitors and conversions.Optimized supply chain processes to maximize assortment selection, reduce excess inventory, and increase service levels.Key site metrics - achievements:• 300K visitors in 18 months • 3,580 orders shipped at 99.2% fill-rate• Alexa traffic rank peak of 59K USA • Over 3,000 customers served• Average conversion rate of 1.2% • 14.2 inventory turns a year• 39% cart abandonment rate • 99% review-based customer satisfaction

Greater Atlanta Area

Hired, trained, and managed team of 4 direct reports responsible for managing inventory, tracking vendor KPIs, and overseeing shipments for 2 categories generating $60M in yearly revenues.Partnered with IT team to phase out obsolete forecasting and replenishment system and develop new system in-house, resulting in 20% sales increase YOY.Held weekly calls with distribution center to monitor inventory levels and IB/OB projections.Worked with global sourcing, merchandising, distribution, and international logistics teams to consolidate end-to-end SKU Onboarding Process resulting in improved new-item in-stocks.Conducted bi-weekly calls with key suppliers to review KPI scorecards, stay abreast of potential issues, review forecasts, and develop recovery plans when necessary.Consolidated and streamlined over 15 purchase order and inventory management reports into 2, saving the team an estimated 80 hrs/wk in labor.

Atlanta, Ga.

Collectively planned, managed, and executed the supply chain life cycle for the 8 largest annual Ad Events across 2000+ stores - Combined $5bn sales in 2009.Worked with 3PL carriers and key suppliers to create inbound and outbound load plans for each vendor participating in the event, and held daily conference calls to ensure on-time shipments.Served as project coordinator between Marketing, Merchandising, Distribution, Inventory, and Store Operations teams to ensure successful execution of each event.Reviewed space analysis for each event across 13 distribution centers to ensure each DC could handle the additional volume from a space and labor standpoint.

Atlanta, Ga.

Responsible for process improvement initiatives to increase on-hand inventory accuracy and drive more effective replenishment across 2000+ stores.Served as Store Operations lead on different cross-functional initiatives including the roll-out of the "New Lower Price" program and Massachusetts item compliance initiative.

Atlanta, Ga

Responsible for replenishment of 3 categories (roofing shingles, insulation, and vinyl siding accessories) across 20 distribution centers. Conducted negotiations and reviewed pricing structures from vendors to maximize category contribution and achieve gross margin goals. Supported the sales force with ad-hoc reporting and developed a spreadsheet to make the replenishment process more efficient.