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I am a creative thinking bilingual trainer, workforce specialist, and manager in the hospitality industry. As a restaurant industry professional, I ascertain the organization’s ultimate sales and corporate goals ensuring marketing initiatives deliver the desired results, processes run smoothly, and social and financial impact for customers and stakeholders. As trainer, I derive incredible satisfaction from engaging and training the restaurant workforce to have immediate results in various business areas such as customer service, operations, and sales. I incorporate learning techniques and technology tools while leveraging my entrepreneurial expertise within an organization’s culture to generate bottom-line results. *Subject Matter Expert: Food & Beverage Service Competency Model Specialties: Hospitality | Marketing | Sales | Social Media | Blogger | Customer Engagement | Marketing Plan Development | Entrepreneur | Media | Menu Development | Learning Management System | Workforce Training | Food Tech | Project Management
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FounderCocina RxChicago, Il, Us -
FounderFood He.Ro Feb 2014 - PresentFoodHero L3C is a social enterprise Latino-led culinary school and food incubator providing culinary confidence for individuals pursuing career paths in food or starting a business. In response to COVID-19, FoodHero launched Cocina Rx- a food production initiative that serves chef driven “ Food As Medicine” meals also known as medically tailored meals. Cocina Rx also provides evidence based tele-nutrition coaching with a registered dietitian to reverse chronic illnesses such as diabetes, obesity, high blood pressure, and cholesterol through home cooking and coaching. -
Business Services Representative / RecruiterSerco - Southwest Suburban Cook County American Job Center Jun 2016 - Oct 2020Establish employer relations and offer FREE employment services (recruiting, job fairs, hiring events, pre-screening)Servicing Industries: ManufacturingTransportation/Distribution/LogisticsHospitalityHealth CareTechnology
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Hospitality Program Coordintaor/Instructor/Employment SpecialistInstituto Hospitality Management & Entrepreneurship Training Oct 2012 - Feb 2015Chicago, Illinois, UsOUR VALUE PROPOSITIONInstituto’s Hospitality Management & Entrepreneurship Training program takes a unique holistic 21st century approach to education known described as “THINK + CREATE”. The THINK education approach develops an individual’s technical skills (problem solving, logic, facts, details, practical) and the CREATE education approach develops the individual’s creativity and leaderships skills (imagination, possibilities, inspire, empathy) to develop managers and businesses to meet today’s challenges and opportunities in the hospitality industry.OUR PROGRAMInstituto’s Hospitality Management & Entrepreneurship Training program was created to meet today’s growing multicultural demands by graduating students with a high level of expertise, culture, diversity, skills, and knowledge base to become industry leaders and problems solvers. Our industry approved curriculum from the National Restaurant Association along with our training in the arts, leadership, entrepreneurship, and technology allow individuals to compete and become well rounded in today’s industry needs. Individuals have the luxurious option to create their own career pathway from an entry level position to management, and/or starting a food service business. -
Community Outreach/Server InstructorRocunited.Org 2010 - 2011New York, Ny, UsServer Instructor for 10-15 individuals on training guest dining experience, suggestive selling techniques, alcohol and wine basics, customer service, and understanding restaurant operations. -
Assistant General Manager/Concept DevelopmentEivissa 2008 - 2009Managed, hired, trained and scheduled 60 staff, 30 Front of House, this 150-seat urban Chicago Spanish Tapas restaurant delivering top quality services to 250 guests per night. Provided valuable insight on Eivissa’s décor, menus; partnered with chef on menu development and mixologist to develop wine and bar program.• Initiated Roaming Manager approach to gain fresh customer feedback and on the spot customer resolution• Increased brand awareness through events and marketing initiatives developed in collaboration with marketing firm
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General Manager/PartnerHaro'S Spanish Tapas Restaurant 2005 - 2008Planned the concept, launch and marketing of the entire restaurant. Managed a team of 15 to deliver high quality service and food to 75-100 customers each night. Directed dining service to guarantee recipe adherence, proper plate presentation and food quality. Set and monitored weekly sales goals and oversaw operational costs of the business.•Partnered with Executive Chef to create an authentic menu; traveled to Spain together to deliver fresh, authentic cuisine• Implemented marketing initiatives that increased sales by 50% for a milestone $500K year at a 60-seat restaurant
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Senior Relationship BankerLasalle Bank 2002 - 2004Leveraged prior investment licenses to increase sales in this B2C role selling all banking products, which included loans (FHA, VA, Conventional), checking accounts, investment products, mortgages, annuities and insurance. Trained tellers on investment products to increase sales on new customers.• Increased sales of investment and banking products by 30%• Achieved defined sales quota on a consistent quarterly basis; served 100 banking clients each week
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Investment RepresentativeBanc One Securities 1999 - 2001Delivered superior client service and results leading to three promotions within 3 year tenure at BancOne.•Sales, Investment Services Division•Customer Account Management, Investment Services Division•Investment and Customer Service Representative
Javier Haro Skills
Javier Haro Education Details
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Dominican UniversityMinor: Business Administration
Frequently Asked Questions about Javier Haro
What company does Javier Haro work for?
Javier Haro works for Cocina Rx
What is Javier Haro's role at the current company?
Javier Haro's current role is Founder.
What is Javier Haro's email address?
Javier Haro's email address is sw****@****aol.com
What is Javier Haro's direct phone number?
Javier Haro's direct phone number is +177363*****
What schools did Javier Haro attend?
Javier Haro attended Dominican University.
What are some of Javier Haro's interests?
Javier Haro has interest in Volunteer And Supporter, American Cancer Society, Instituo Cervantes Chicago.
What skills is Javier Haro known for?
Javier Haro has skills like Social Media, Hospitality, Event Planning, Public Speaking, Leadership Development, Entrepreneurship Education, Project Management, Food Technology, Restaurant Management, Workforce Training, Entrepreneurship.
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