Javier I. Sevilla Email & Phone Number

United States

Remote

Assisted new customers in submitting credit card applications via phone and online in English and Spanish and provided addition customer service and support for new applicants. Provided exceptional customer service while verifying/processing applicant information.

Salt Lake City, Utah, United States

Fulfilled orders for Japanese customers of various health product companies. Transported shipments using company cargo van or box truck. Aided in providing relocation services to Japanese customers moving to and from Japan.

West Wendover, Nevada

Greeted and welcomed guests as they arrived at the resort. Answered, screened and forwarded incoming phone calls. Provided guests with player’s card rewards information. Upheld a high standard of customer service. Exercised discretion with respect to clients' highly confidential/sensitive information.

Provided on-site interpreting services in medical settings for patients and doctors in the SLC area.

Kainan City, Wakayama Prefecture, Japan

Assisted Japanese Teachers of English in planning and conducting English lessons at the Elementary, Middle, and High school level. Evaluated and provided feedback to students on writing and pronunciation. Engaged students’ language proficiency and provide opportunities for English conversation.Accomplishments:- Facilitated English lessons and activities as an assistant English teacher to 750+ students at 4 middle schools, one high school, and various elementary schools. - Translated 100+ text documents and audio files from Japanese to English and English to Japanese for assignments as a participant of the JET Program Translation and Interpretation Course.- Independently developed and implemented English lessons and cultural lectures for grades K–4.- Promoted the United States' and Mexico's customs and culture to students and residents as a cultural ambassador.- Translated and interpreted from Japanese to Spanish (and vice versa) for a Spanish-speaking student.- Collaborated with ALT colleagues to develop, plan and conduct a “Baby Eikaiwa” early English immersion program for children aged 3-5 years old.

West Wendover, Nv

K-12 Substitute teaching position.

Los Angeles, California, United States

Worked full-time during the school year at student-run graphic design firm “Oxy Design Service”, which specializes in advertising and designing both print and digital media at Occidental College. Clients include students, faculty and staff of Occidental College as well as both student and administrative organizations on campus. Portfolio may be accessed with the following link: https://javierisevilla.pb.design.Duties: ● Created and designed posters, advertisements, flyers, logos, and other print and digital art material for clients affiliated with Occidental College. ● Tailored designs to the clients' needs. ● Met with clients face-to-face to discuss the details of their work order. ● Created and published designs within a ten-day turnaround period. Accomplishments:● Designed and distributed work orders for 20+ clients.● Designed a cover for independent student publication “The Oxy Graphic.”● Handled same-day rush orders within hours of receiving requests from clients.

Bachelor Of Arts (B.A.), Cum Laude, Japanese Studies, East Asian Studies, 3.64 Gpa

Coursework consisted mostly of translation and literary-based courses. Translated and localized "The Strange Library" by Murakami Haruki.

Japan Studies Program

Participated in Japan Studies Program for 1 semester at Tokyo International University, with coursework focusing on Japanese language.

Master Of Arts - Ma, Language Interpretation And Translation