Javier Castillo Email & Phone Number

• Selected for a rigorous 12-week Java Full-Stack Development training at Dev10 - less than 5% of applicants are hired.
• Over included 480 hours of classroom training and over 700 hours of study and hands-on training focusing on full-stack training (Java, SQL and React)

Nashville, Tennessee, United States

• Six-month intensive, full -time software development bootcamp focusing on HTML, CSS, JavaScript, C#,.NET, and SQL fundamentals
• Single-page application development with React and with a focus on modern ES6+ Javascriptfeatures and modular code
• Project management with issue tickets and GitHub Projects
• Database planning by building entity relationship diagrams (ERD) to define relationships with anemphasis on maintaining a flat data structure
• Utilized vanilla JavaScript (ES6), and React.js to create single page dynamic web applications usingfull CRUD functionality
• Styled applications using CSS, Bootstrap and Reactstrap

• Responsible for directing 24 technicians by providing constructive feedback to address opportunities, course-correct, and drive performance improvement
• Supervise technicians in 8 different locations across the state
• Experience in aligning performance evaluations with organizational goals and values, driving employee engagement and performance excellence
• Assess needs, plan, develop, coordinate, monitor and evaluate In-Store staff
• Skilled in identifying the root causes of conflicts and implementing effective strategies to address and resolve them
• Experience in conducting conflict resolution training sessions for employees, enhancing their conflict management skills and fostering a positive work culture

• Facilitate or coach the implementation of new tools and resources available to technicians
• Responsible for directing technicians by providing constructive feedback to address opportunities, course-correct, and drive performance improvement
• Travel to stores in the region to ensure the effectiveness of service and repair functions, performance standards and daily production being met
• Conduct thorough and accurate audits of technician’s performance via listening and observation
• Proficient in utilizing the E-Ticket ticketing system to efficiently manage and track customer requests, ensuring streamlined workflow and timely ticket resolution

• Resolve customer issues relating to equipment problems by fixing phones, tablets and other consumer electronics by determining the most effective repair method
• Manage repair inventory involving new parts, recording inventory volumes and tracking part utilization
• Meet or exceed key performance objectives including service and repair metrics
• Skilled in creating and updating E-Tickets with accurate and detailed information about customer issues, enabling effective troubleshooting and resolution

• Manage the repair shop, including inventory management, scheduling and ensuring shop is clean and organized
• Assist store manager with various operational tasks, such as sales reporting and employee training

• Install, configure and maintain computer systems and peripherals for clients at their locations
• Diagnose and resolve technical issues related to hardware, software and peripherals

Advanced Sql For Developers

Full-Time, Full-Stack Software Development Bootcamp

Engineer'S Degree, Telecommunications Engineering

Electronic Engineering: Mention Telecommunications