♦ Launched multiple NY Region Markets from the ground up. Reached +$18M in revenue for FY ‘23. ♦ Take full P&L ownership, drive results on needle-moving Kyte projects, proactively surface problems / plans / proposed solutions; continue to improve the performance of team.♦ Blend analysis, strategy, and operational excellence to solve most complex market problems.♦ Work cross functionally to drive standardization / process problems impacting multiple markets; consistently up-levels ability to execute changes in markets.

I oversaw the area leadership, vehicle distribution planning, and sales strategies with a focus on expanding market share, profit growth, staff development, and strengthening customer satisfaction scores. I served as the Senior Manager, guiding the advanced strategic direction and supervising the daily efforts of branch managers. I controlled the full recruitment and onboarding operations from interview to coaching and placement. I addressed and resolved common and complex issues/discrepancies with sound judgment and decision-making skills. I developed and conducted the area training sessions in order to leverage local opportunities and bolster sales, customer service, staff empowerment, and retention levels. I also planned and allocated the workflow for 50+ employees, evaluated performances, rewarded strong efforts, and settled any staff grievances/concerns. ♦ Enabled 20% profit increase (totaling $1.85M for 2019 FY) by identifying hidden revenue opportunities and latent cost/expense controls through deep-dive financial and branch reporting data analysis. ♦ Achieved #1 regional area manager (ranking among top 25% of group), for 2019 FY.♦ Consistently created 15% market share gain from competitors by defining pricing strategies to increase vehicle use, fleet growth and income. ♦ Captured 10 key accounts by fostering positive, lasting relationships with representatives and decision makers.♦ Obtained 13% higher operating profit score per vehicle than regional average. ♦ Maintained 91% employee retention rate.♦ Achieved 86% customer satisfaction score, exceeding corporate average.