Javier Marín Email & Phone Number

Madrid Y Alrededores, España

- Guest Services Management: Oversee guest services to ensure a seamless and exceptional experience from arrival to departure.- Staff Supervision: Assist in recruiting, training, and supervising front office staff, including receptionists, concierges, and bell staff.- Operational Efficiency: Ensure smooth check-in and check-out procedures, manage room assignments, and handle special guest requests.- Problem Resolution: Address and resolve guest complaints and issues promptly and… Show more - Guest Services Management: Oversee guest services to ensure a seamless and exceptional experience from arrival to departure.- Staff Supervision: Assist in recruiting, training, and supervising front office staff, including receptionists, concierges, and bell staff.- Operational Efficiency: Ensure smooth check-in and check-out procedures, manage room assignments, and handle special guest requests.- Problem Resolution: Address and resolve guest complaints and issues promptly and effectively.- Coordination with Other Departments: Liaise with housekeeping, maintenance, and other departments to ensure guest requests are fulfilled and any issues are addressed quickly.- Financial Responsibilities: Assist in managing the front office budget, monitor expenses, and ensure accurate billing and financial procedures.- Reporting: Generate and analyze reports related to front office operations, occupancy rates, and guest satisfaction metrics.- Compliance: Ensure adherence to hotel policies, procedures, and brand standards, as well as health and safety regulations. Show less

Madrid, Comunidad De Madrid, España

- Data Analysis: Assist in collecting and analyzing data related to market trends, occupancy rates, and competitor pricing.- Revenue Reporting: Prepare and present revenue reports and forecasts to the Revenue Management team.- Pricing Strategies: Support the development and implementation of dynamic pricing strategies to maximize revenue.- Inventory Management: Help manage room inventory and distribution channels to optimize availability and pricing.- Market Research: Conduct… Show more - Data Analysis: Assist in collecting and analyzing data related to market trends, occupancy rates, and competitor pricing.- Revenue Reporting: Prepare and present revenue reports and forecasts to the Revenue Management team.- Pricing Strategies: Support the development and implementation of dynamic pricing strategies to maximize revenue.- Inventory Management: Help manage room inventory and distribution channels to optimize availability and pricing.- Market Research: Conduct market research to identify trends and opportunities for revenue growth.- System Management: Learn and utilize revenue management systems and tools to input data and generate insights.- Cross-Departmental Coordination: Work with sales, marketing, and front office teams to align strategies and share critical information.- Project Support: Participate in revenue-related projects and initiatives as assigned by the Revenue Manager. Show less

Madrid, Comunidad De Madrid, España

- Guest Assistance: Greet guests and provide them with information about the hotel, local attractions, restaurants, and events.- Reservations and Bookings: Assist in making dining reservations, booking tours, securing tickets for events, and arranging transportation.- Itinerary Planning: Help guests plan their itineraries, ensuring they have access to the best experiences during their stay.- Problem Resolution: Address and resolve guest inquiries and issues promptly, ensuring a high… Show more - Guest Assistance: Greet guests and provide them with information about the hotel, local attractions, restaurants, and events.- Reservations and Bookings: Assist in making dining reservations, booking tours, securing tickets for events, and arranging transportation.- Itinerary Planning: Help guests plan their itineraries, ensuring they have access to the best experiences during their stay.- Problem Resolution: Address and resolve guest inquiries and issues promptly, ensuring a high level of satisfaction.- Communication: Serve as a liaison between guests and various hotel departments to fulfill requests and ensure smooth service.- Information Management: Maintain and update information about local attractions, services, and events to provide accurate recommendations.- Special Requests: Handle special guest requests, such as arranging for personal shopping, spa appointments, or unique local experiences.- Administrative Support: Assist with administrative tasks, including maintaining logs, tracking guest preferences, and updating the concierge database. Show less

Madrid Y Alrededores, España

- Guest Check-In and Check-Out: Assist with the check-in and check-out processes, ensuring a smooth and welcoming experience for guests.- Reservation Management: Help manage room reservations, cancellations, and modifications, ensuring accurate and up-to-date records.- Guest Services: Provide information about the hotel, its services, and local attractions; handle guest inquiries and requests promptly.- Billing and Payments: Assist in processing payments, handling cash and credit… Show more - Guest Check-In and Check-Out: Assist with the check-in and check-out processes, ensuring a smooth and welcoming experience for guests.- Reservation Management: Help manage room reservations, cancellations, and modifications, ensuring accurate and up-to-date records.- Guest Services: Provide information about the hotel, its services, and local attractions; handle guest inquiries and requests promptly.- Billing and Payments: Assist in processing payments, handling cash and credit transactions, and ensuring accurate billing.- Problem Resolution: Address and resolve guest issues and complaints efficiently, escalating to supervisors as necessary.- Communication: Serve as a liaison between guests and other hotel departments to fulfill requests and coordinate services.- Administrative Tasks: Support administrative tasks such as maintaining logs, updating guest information, and managing correspondence.- Team Support: Collaborate with front desk staff and other departments to ensure seamless operations and exceptional guest experiences. Show less

Madrid, Comunidad De Madrid, España

- Curriculum Development: Develop and implement lesson plans that align with state standards and curriculum guidelines for Geography and History.- Instruction: Deliver engaging and interactive lessons on geographical concepts, historical events, and their significance.- Assessment: Create and administer assessments, including tests, quizzes, and assignments, to evaluate student understanding and progress.- Classroom Management: Maintain a well-organized and disciplined classroom… Show more - Curriculum Development: Develop and implement lesson plans that align with state standards and curriculum guidelines for Geography and History.- Instruction: Deliver engaging and interactive lessons on geographical concepts, historical events, and their significance.- Assessment: Create and administer assessments, including tests, quizzes, and assignments, to evaluate student understanding and progress.- Classroom Management: Maintain a well-organized and disciplined classroom environment conducive to learning.- Student Support: Provide additional support to students who need help understanding the material, including one-on-one tutoring and differentiated instruction.- Parent Communication: Communicate regularly with parents about student progress, behavior, and any concerns.- Professional Development: Participate in professional development opportunities to stay current with teaching methods, curriculum changes, and educational technology.- Extracurricular Activities: Lead or assist with extracurricular activities related to Geography and History, such as clubs, field trips, or school events. Show less

Madrid Area, Spain

Madrid Area, Spain

Madrid Y Alrededores, España

London, Reino Unido

London, Reino Unido

London, Reino Unido

Coslada

Master En Revenue Management, Business Development Y Big Data, Hospitality Administration/Management

Programa Enfocado En Machine Learning & Inteligencia Artificial, Information Technology

Máster De Formación Del Profesorado En Educación Secundaria Y Bachillerato, Geografía E Historia

Licenciado En Historia, History