Javier M. Iturbe Email & Phone Number

Addison, Texas, United States

Addison, Texas

Irving, Texas

Manage domestic and abroad agents responsible for first call resolution for the entire Verizon line of businesses globally including (Wireless, Verizon Telecom, Verizon Enterprise Solutions, Verizon Telematics, Verizon Terremark). Operating 24/7/365 managing employee schedules, workload, training, building teamwork and obtaining results to meet our.

Dallas, Texas / Alpharetta, Georgia

Responsible for leading the IT team of 318 employees, led the IT End User Support team in 6 regions in multiple states: Texas, Oklahoma, Alabama, Mississippi, Arkansas, North Carolina, South Carolina, Georgia, Tennessee, Florida. Managed all of the IT business needs managing a multiple million dollar capital and expense budget. Led the team responsible for.

Lewisville, Texas

Led the Central Texas Region IT team of 17 employees working at the regional headquarter office and multiple regional Texas offices in the Dallas/Fort Worth area, Austin, San Antonio and Shreveport, LA, plus Oklahoma, OK. Managed building the team talent and overseeing a capital budget of over a million dollars and several 100K dollar expense budget..

Westlake, Texas

Responsible for the IT Desktop support at the Westlake campus at Verizon Wireless, where 500+ employees resided. Responsible for support of the business channel partners, including the Market Vice-President and Regional Directors as well as all retail locations in the Dallas and Fort Worth markets. Oversaw the daily operations of the data center, campus IT.

Fort Worth, Texas

Director of Operations at HealthCare Computer Corporation during my 10 year tenure, I was responsible for several departments, Field Service IT, Customer Service Support, Data Center Operations and the Training Department.

Grapevine, Texas

Partner and VP of IT Field Service Operations, responsible for oversee the day to day operations of the field service department. Managed the merging of the support staff network, and tools from a LSI platform on to the SCO Unix platform. Oversaw multiple departments within functional area; Network, Customer Service, Field Service, Technical Support..