Director, Engineering Operations
Current
Jul 2024 - Present
AeroLeads people directory · profile
Javier Pacheco Email & Phone Number
Director, Engineering Operations at Trisept Solutions
at
Hyatt Hotels Corporation
1 work email found
@triseptsolutions.com
3 phones found area 610 and 866
LinkedIn matched
✓ Verified Jun 2026
4 data sources
Profile completeness 100%
Current company
Role
Director, Engineering Operations at Trisept Solutions
Location
Durango, Durango, Mexico
Company size
Who is Javier Pacheco? Overview
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Quick answer
Javier Pacheco is listed as Director, Engineering Operations at Trisept Solutions at Hyatt Hotels Corporation, a company with 59357 employees, based in Durango, Durango, Mexico. AeroLeads shows a work email signal at triseptsolutions.com, phone signal with area code 610, 866, and a matched LinkedIn profile for Javier Pacheco.
Javier Pacheco previously worked as Director, Engineering Operations at Hyatt Hotels Corporation and Director, Engineering Operations at Trisept Solutions. Javier Pacheco holds Master'S Degree, Free Software from Universidad Autónoma De Chihuahua.
Company email context
Email format at Hyatt Hotels Corporation
This section adds company-level context without repeating Javier Pacheco's masked contact details.
{first_initial}{last}@triseptsolutions.com
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AeroLeads found 1 current-domain work email signal for Javier Pacheco. Compare company email patterns before reaching out.
Profile bio
About Javier Pacheco
I’m an IT leader with over 20 years of experience, passionate about helping companies with global operations succeed through top-notch customer service.I’ve had the chance to work in both public and private sectors, building a solid background in Infrastructure and Operations. Over the years, I’ve led diverse, multilingual teams across different time zones, working together to keep things running smoothly.Right now, at Hyatt Hotels, I manage server and network infrastructure and bridge the gap between our domestic and international business units. I’m also focused on rolling out ServiceNow for Change Management, standardizing IT Service Management practices, and staying on top of PCI compliance. Plus, I mentor others, work with cloud operations, and help my team handle patching and audits to keep us aligned with industry standards.
Listed skills include Servers, Technical Support, It Operations, Information Technology, and 29 others.
Current workplace
Javier Pacheco's current company
Company context helps verify the profile and gives searchers a useful next step.
Hyatt Hotels Corporation
11 roles
Javier Pacheco work experience
A career timeline built from the work history available for this profile.
Director, Engineering Operations
Oct 2022 - Jun 2024
Senior Manager, It Operations
Oct 2021 - Oct 2022
Manager, Engineering Support
- Lead a team of specialists in maintaining and improving the company’s server and network infrastructure (legacy)
- Increased infrastructure availability by taking implementing monitoring across the enterprise (servers and networks)
- Managed relationships with third party service providers enforcing the appropriate delivery of the hired products and services
- Provide strategic planning and tactical leading execution of the Engineering Support team
Jan 2019 - Oct 2021
Manager, Engineering Support
Jan 2019 - Oct 2021
Manager, Service Support
- Oversaw the Service Desk activities while aligning operations with the ITIL framework
- Implemented 24x7 Live Support operations for Tier II Support
- Incident Manager ownership o Desktop Support, Tier I and Tier II o Service Restoration and Service Request ownership across the IT Operations team
- Critical Incident Management escalation
- KPI and SLA definitions aiming to satisfy the users demands across the organization
- Project Management responsibilities… Show more
Nov 2016 - Oct 2019
Senior Manager, Service Support Americas
Responsible for leading a team of highly engaged professionals who deliver world class customer service for users globally with a focus in the Americas region specifically: Canada, United States, Mexico and Uruguay. My team engages every single user interaction aiming to serve the users globally in the best possible way, provide short and long term.
Oct 2012 - Jan 2016
Manager, Service Support México
In addition to owning the Americas Service Desk I was trusted with the responsibility to lead, coordinate and develop the Desktop Support role for some of our Mexican facilities: Tecate and Nuevo Laredo.Implemented a set metrics for the Desktop team that allowed us to raise the bar consistently across my team.Developed relationships with the local plant.
Jan 2012 - Oct 2012
It Service Desk Supervisor Chihuahua
Member of the original team that transitioned the Service Desk operation from Raleigh North Carolina to the Chihuahua Area in Mexico.Attracted and developed talent within the team that with time allowed us to take on additional activities, roles and responsibilities.Provided incident escalation and escalation services for users and different teams within.
Mar 2009 - Aug 2012
Network And Server Administration
Responsible for ensuring that the network and server infrastructure were operating efficiently at the Solectron/Flextronics Chihuahua facility.Maintained a Network infrastructure of +1,200 computers and endpoint devices. Managed different type of servers mostly based in Microsoft Windows: Exchange Email Server, DNS, DHCP, FTP, IIS, SQL Server, Proxy server.
Aug 2005 - Mar 2008
It Support Engineer
Responsible to provide first level support to the user base, including basic server, network and user administration. Deployment of end point, server and network devices for the several projects running at the time.Provided basic IT training and support for specific projects for the different production lines.Point of Contact between the local facility and.
Aug 2005 - Sep 2007
Team & coworkers
Colleagues at Hyatt Hotels Corporation
Other employees you can reach at hyatt.com. View company contacts for 59357 employees →
PS
Pamela Soja
Colleague at Hyatt Hotels CorporationKartuski, Pomorskie, Poland, Poland
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LH
Lorraine Hughes
Colleague at Hyatt Hotels CorporationIreland, Ireland
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BC
Benson Carter
Colleague at Hyatt Hotels CorporationDelhi, India, India
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唐
唐禄波
Colleague at Hyatt Hotels CorporationJiaxing, Zhejiang, China, China
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AS
Asmaa Samaa
Colleague at Hyatt Hotels CorporationSaudi Arabia, Saudi Arabia
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AC
Angel Chong Cobery
Colleague at Hyatt Hotels CorporationSan Antonio, Texas, United States, United States
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IZ
Iraj Zadeh
Colleague at Hyatt Hotels CorporationDallas, Texas, United States, United States
View →
AL
Angel Lavender
Colleague at Hyatt Hotels CorporationPlano, Texas, United States, United States
View →
LH
Lucy Hollis
Colleague at Hyatt Hotels CorporationAlbuquerque, New Mexico, United States, United States
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JT
Jammia Teague
Colleague at Hyatt Hotels CorporationKansas City Metropolitan Area, United States
View →
Pamela Soja
Colleague at Hyatt Hotels CorporationKartuski, Pomorskie, Poland, Poland
View →
LH
Lorraine Hughes
Colleague at Hyatt Hotels CorporationIreland, Ireland
View →
BC
Benson Carter
Colleague at Hyatt Hotels CorporationDelhi, India, India
View →
唐
唐禄波
Colleague at Hyatt Hotels CorporationJiaxing, Zhejiang, China, China
View →
AS
Asmaa Samaa
Colleague at Hyatt Hotels CorporationSaudi Arabia, Saudi Arabia
View →
AC
Angel Chong Cobery
Colleague at Hyatt Hotels CorporationSan Antonio, Texas, United States, United States
View →
IZ
Iraj Zadeh
Colleague at Hyatt Hotels CorporationDallas, Texas, United States, United States
View →
AL
Angel Lavender
Colleague at Hyatt Hotels CorporationPlano, Texas, United States, United States
View →
LH
Lucy Hollis
Colleague at Hyatt Hotels CorporationAlbuquerque, New Mexico, United States, United States
View →
JT
Jammia Teague
Colleague at Hyatt Hotels CorporationKansas City Metropolitan Area, United States
View →
2 education records
Javier Pacheco education
Master'S Degree, Free Software
Bachelor'S Degree, Computer Science
Instituto Tecnológico De Durango
FAQ
Frequently asked questions about Javier Pacheco
Quick answers generated from the profile data available on this page.
What company does Javier Pacheco work for?
Javier Pacheco works for Hyatt Hotels Corporation.
What is Javier Pacheco's role at Hyatt Hotels Corporation?
Javier Pacheco is listed as Director, Engineering Operations at Trisept Solutions at Hyatt Hotels Corporation.
What is Javier Pacheco's email address?
AeroLeads has found 1 work email signal at @triseptsolutions.com for Javier Pacheco at Hyatt Hotels Corporation.
What is Javier Pacheco's phone number?
AeroLeads has found 3 phone signal(s) with area code 610, 866 for Javier Pacheco at Hyatt Hotels Corporation.
Where is Javier Pacheco based?
Javier Pacheco is based in Durango, Durango, Mexico while working with Hyatt Hotels Corporation.
What companies has Javier Pacheco worked for?
Javier Pacheco has worked for Hyatt Hotels Corporation, Trisept Solutions, Apple Leisure Group, Teleflex Inc, and Flextronics.
Who are Javier Pacheco's colleagues at Hyatt Hotels Corporation?
Javier Pacheco's colleagues at Hyatt Hotels Corporation include Pamela Soja, Lorraine Hughes, Benson Carter, 唐禄波, and Asmaa Samaa.
How can I contact Javier Pacheco?
You can use AeroLeads to view verified contact signals for Javier Pacheco at Hyatt Hotels Corporation, including work email, phone, and LinkedIn data when available.
What schools did Javier Pacheco attend?
Javier Pacheco holds Master'S Degree, Free Software from Universidad Autónoma De Chihuahua.
What skills is Javier Pacheco known for?
Javier Pacheco is listed with skills including Servers, Technical Support, It Operations, Information Technology, Network Administration, It Management, Active Directory, and Itil.
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