Javier Plitt-Stevens Email & Phone Number

Murcia, Es

Murcia, Región De Murcia, Spain

Murcia, Región De Murcia, Spain

1⃣ Coordination of the Master in English. Teachers, teaching assignments and course planning.2⃣ Teaching guides, planning of all subjects, reporting for ANECA.3⃣ I supervise an average of six Master Final Projects per year and almost all of them online since nearly all the students are foreigners. In English and Spanish.

Murcia, Región De Murcia, Spain

Murcia Area, Spain

1⃣ Professor of several subjects related to Tourism, Hotels, Management of Sports and Business Administration.2⃣ Master in Innovation and Tourism Marketing (from 2018), Master in Hospitality Management (from 2017), MBA in Sports (from 2019), Bachelor Degree in Tourism (from 2018), Bachelor Degree in Business Administration (from 2020).

Cartagena, Región De Murcia, Spain

1⃣ Training: Annual and strategic plan. Analysis of training needs. FUNDAE funds management.2⃣ Selection: Technical profiles and massive processes. Head hunters. Relationship with Universities for student internships. Main International Hotel Schools. Integration with Hesperia Corporate Offices.3⃣ Development: Professional career plan, Job Descriptions, Bonus and Incentive Programs, Employee Benefit Plan. Satisfaction survey.

Cartagena, Región De Murcia, Spain

1⃣ Responsible for the development and implementation of the strategic vision and direction for the Resort Customer Experience focusing on the emotions of our guest.2⃣ Leader of the Data Analysis Project embebed in CX Project. Merge all databases of our systems (OPERA, Micros, The Fork, CONCEPT, BI, etc) in ONE CUSTOMER DATABASE containing the data of guest of the Resort and their expenses. Statistical analysis using STATA and R.3⃣ We also develop data analysis of the results of Guest… Show more 1⃣ Responsible for the development and implementation of the strategic vision and direction for the Resort Customer Experience focusing on the emotions of our guest.2⃣ Leader of the Data Analysis Project embebed in CX Project. Merge all databases of our systems (OPERA, Micros, The Fork, CONCEPT, BI, etc) in ONE CUSTOMER DATABASE containing the data of guest of the Resort and their expenses. Statistical analysis using STATA and R.3⃣ We also develop data analysis of the results of Guest Comments, our Internal Surveys and Complaints. Show less

Cartagena Area, Spain

My responsibility includes directing, leading and managing the 4 Stars Hotel and Apartments Las Lomas Village’s operations (http://www.lamangaclub.com/accommodation/4-las-lomas-village.html), including but not limited to Front Line Guest Services, Housekeeping, Technical Services and VIP and Guest Services. The objective is the assurance of seamless and efficient operations by providing quality service and product offerings. I am in charge of 61 people.

Cartagena, Región De Murcia, Spain

1⃣ Managing the Therapy, Reception, Fitness and CAR Departments2⃣ Development of commercial and marketing actions. 3⃣ Preparation of budgets. Strategy and Objectives. Increased the GOP more than 20% in one year, reaching the best historical EBITDA of the Centre.

Cartagena Area, Spain

Cartagena, Región De Murcia, Spain

Cartagena, Región De Murcia, Spain

Morón, Buenos Aires, Argentina

Doctor Of Philosophy (Ph.D.), Business Administration And Management, Finance

Financial Constraint and Unemployment: Analysis in the context of the Spanish recession.

Doctor Of Philosophy (Phd) Couses, Accounting And Finance Research

Erasmus Intership for PhD.

Master Of Business Administration (Mba), Business Administration, Management And Operations

Short Course, Aircraft Accident Investigation, Aircraft Accident Investigator

Bachelor Of Engineering (Beng), Electrical, Electronics And Communications Engineering