Javier Ponce Email & Phone Number

Rancho Cucamonga, California

Service Nerd, located in Rancho Cucamonga, California is an independent Apple, Computer PC, Android, Game Console repair company. We are experts in our field. We offer a wide arrange of repairs for Apple, Computer PC, Android, Game Consoles. From cracked screens, battery replacement, button repair to component level motherboard repairs on a mac computer, Service Nerd is a one stop shop for all repair needs. We also have an on demand Service Nerd located in Chino Hills where we perform simple repairs like iPhone, Samsung, iPad and iPod repair. As the President of this small business, my responsibilities include managing my business and team. This includes:- Managing Online Data: Web design, social media, online marketing, customer scheduling, etc.- Management Store Front: Managing client data, schedules, training sales and customer service representatives- Managing Customer Repairs: Repair and train technicians in Mobile Phone, iPad, Tablet, Game Console and Computer repair- Consulting for Large and Small Businesses: I consult and provide custom advice and services for your Businesses particular needs. This includes electronic repair, networking installation and set up, computer set up, remote desktop setup and repairs and other technical services. - Creating Systems: to more efficiently train my team I've created multiple systems to save time and make the learning process more effective Check us out at www.servicenerd.com

Montclair, California

Managed back of precinct daily operations while providing assistance to front of precinct sales and in store client experience. My daily operations included:- Managing and completing repairs for clients electronics- Controlling repair turnaround times. - Researching and prevention of shrink. - Working with management and peers to raise client satisfaction- Coaching and developing customer service and repair team- Selling and up selling appropriate products and services for clients