Javier Retorta M. Email & Phone Number

Charlotte, North Carolina, United States

Charlotte, North Carolina, United States

Charlotte, North Carolina, United States

Charlotte, North Carolina Area

Nespresso coffee (machines and capsules) demos and sales at premium kitchen stores in Charlotte, NC.

Charlotte, North Carolina Area

Knights merchandise sales during baseball games at the BB&T Ballpark. Excellent customer service.

Charlotte, North Carolina Area

Volunteering with the Chamber's networking and other events.

Panama City, Panama

Executed administrative duties for a family-owned sports fashion and footwear store in Panama. Managed relations with more than 70 different stakeholders (mall employees, suppliers, carriers and others). Work mainly conducted remotely from La Coruña, Spain, with trips to Panama.

Panama City, Panama

For a family-owned sports fashion and footwear store in the top luxury mall of Panama, worked half-day in office and half-day in store. Contributed to establishing the business in a new country. Led administrative tasks such as making payments to employees and suppliers, dealing with banks, billing, and assisting the business administrator as required. In store, supervised a sales team of over 10 persons, making sure the high customer service standard set was met. Interacted directly with customers on a daily basis to boost sales and to gain feedback. Part of the job was in English due to high influx of foreign tourists in the country. Building customer loyalty was a priority.

Caracas, Venezuela

(Worked remotely from La Coruña, Spain) For a family-owned multi-brand fashion and footwear local chain of stores, performed an administrative role during this period consisting mainly in keeping up to date the retail prices of the stores' inventory in local currency, due to high inflation, so the purchasing cycle could function as normal as possible since more than 80 % of the merchandise was directly imported from suppliers in Panama and the US. Brands sold: Polo, Tommy Hilfiger, Kenneth Cole, Quiksilver, etc.

London, United Kingdom

Salesman at the Geox store in the Westfield Shopping Centre, best mall in Central London. Excellent customer service and fast-paced environment.

Caracas, Venezuela

(Worked remotely from La Coruña, Spain) For a family-owned multi-brand fashion and footwear local chain of stores, led logistics for business trips to Panama and the US for the senior buyer, where the Latin America distributors of the brands sold in store were located. Joined trips as an assistant, visiting showrooms and purchasing from brands as Polo, Tommy Hilfiger, Kenneth Cole, Quiksilver, and others. Contributed to keeping up to date retail prices in local currency due to high inflation.

A Coruña, Spain

For a small unique fashion store in a new mall, worked as a manager during this period, with the goal of increasing sales during the economic crisis in Spain. Under my supervision, sales improved and customers became more regular.

Caracas, Venezuela

(Worked remotely from La Coruña, Spain) For a family-owned multi-brand fashion and footwear local chain of stores, led logistics for business trips to Panama and the US for the senior buyer , where the Latin America distributors of the brands sold in store were located. Joined some of those trips as an assistant, visiting showrooms and purchasing from brands as Polo, Tommy Hilfiger, Kenneth Cole, Quiksilver.

A Coruña, Spain

For one of the leading phone companies in Spain, worked at its kiosk inside an Alcampo superstore. Sold phones and contracts, assisted customer with queries, keeping the kiosk neat and its stock updated and organized. Due to high level customer service, more customers became regular visitors.

Caracas, Venezuela

Worked remotely from La Coruña, Spain, as an administrative assistant for a family-owned local chain of fashion and footwear stores in Caracas, Venezuela.

Chemical Engineering Studies

Unfinished Chemical Engineer diploma. Approximately three college years in completed credits.

Short Courses: Fashion Buying And Visual Merchandising

High School Diploma, Diploma Officially Accredited In Spain

Introduction To Community Interpreting (40 Hours)