Retail and hospitality industry covering a range of skills including networking, fastlane, Weight and Measurement and wireless telecommunication, POS systems and Software upgrades within others.-Explained complex technology-related issues in understandable terms to customers.-Designed and evaluated WAN and LAN connectivity technologies.-Delivered exceptionally high level of professionalism and support to each customer, upholding company's commitment to service.-Took… Show more Retail and hospitality industry covering a range of skills including networking, fastlane, Weight and Measurement and wireless telecommunication, POS systems and Software upgrades within others.-Explained complex technology-related issues in understandable terms to customers.-Designed and evaluated WAN and LAN connectivity technologies.-Delivered exceptionally high level of professionalism and support to each customer, upholding company's commitment to service.-Took ownership of issues and set proper and realistic expectations to deliver prompt solutions.-Trained customers to use and maintain equipment to reduce service issues.-Monitored network hardware operations to evaluate proper configuration. Show less

Trained professional, involved in day-to-day operation of technology applications and equipment, providing desk-side assistance in resolving technology support issues and to perform installations, repairs, upgrades and backups and also other maintenance tasks over Windows and OS related to POS systems-Experience of working in On-Trade sector in a customer facing role-More than 320 x calls and IMACS performed promptly complying with SLA and customer requirements.-Own time self… Show more Trained professional, involved in day-to-day operation of technology applications and equipment, providing desk-side assistance in resolving technology support issues and to perform installations, repairs, upgrades and backups and also other maintenance tasks over Windows and OS related to POS systems-Experience of working in On-Trade sector in a customer facing role-More than 320 x calls and IMACS performed promptly complying with SLA and customer requirements.-Own time self managed, reducing Extra time and better performance on duties-Diverse of projects covered, such as ISP Router integration (Broadband service) for retail and hospitality industry.-Proven ability to learn quickly and adapt to new situations. Show less

Hired under Umbrella company by BMG Music Rights ManagementResponsible for supporting the company's SME and Internal users at all levels as part of the IT team,-Ensuring that all hardware and software were installed correctly-Responsible for Networking, design, installation and maintenance services-Supporting User and Network Administrators over the telephone and email-Documented technical issues and solutions to enable tracking history and maintain accurate… Show more Hired under Umbrella company by BMG Music Rights ManagementResponsible for supporting the company's SME and Internal users at all levels as part of the IT team,-Ensuring that all hardware and software were installed correctly-Responsible for Networking, design, installation and maintenance services-Supporting User and Network Administrators over the telephone and email-Documented technical issues and solutions to enable tracking history and maintain accurate logs.-Maintain the company Local network infrastructure-Traveling to client sites to help with installations, hardware deployments, and troubleshooting-Management of the daily data back up and retrieval scheme-TCP/IP networking, hardware maintenance and repair-Applying software patches in accordance with company procedures Show less

-Cultivated interpersonal skills by building positive relationships with contractors and providers.-Demonstrated a high level of initiative and creativity while tackling difficult tasks.-Delivered services to customer locations within specific timeframes.-Determined and performed appropriate adjustments of authorized stock levels.-Rotated stock correctly to prevent out-of-date products and removed aging items from main shelving.-Investigate Datasheets from a range of fire… Show more -Cultivated interpersonal skills by building positive relationships with contractors and providers.-Demonstrated a high level of initiative and creativity while tackling difficult tasks.-Delivered services to customer locations within specific timeframes.-Determined and performed appropriate adjustments of authorized stock levels.-Rotated stock correctly to prevent out-of-date products and removed aging items from main shelving.-Investigate Datasheets from a range of fire detection, intrusion and surveillance equipments.-Maintained effective team member communication. Show less

-Worked closely with organizational leadership and board of directors to guide operational strategy.-Monitored office workflow and administrative processes to keep operations running smoothly.-Negotiated new annual contracts and service agreements with vendors to achieve prime pricing.-Documented processes and drafted SOPs to comply with regulations and company policies.

-Submitted documentation for weekly payroll, managed schedules, and enforced policies.-Investigated incidents and wrote reports.-Conducted drills to keep security staff on alert and proficient with established plans.-Oversaw team of security officers and managed scheduling and performance evaluations.-Optimized security programs, administrative functions, business management and inventory control by enhancing planning and allocation of resources.-Supervised team of 38… Show more -Submitted documentation for weekly payroll, managed schedules, and enforced policies.-Investigated incidents and wrote reports.-Conducted drills to keep security staff on alert and proficient with established plans.-Oversaw team of security officers and managed scheduling and performance evaluations.-Optimized security programs, administrative functions, business management and inventory control by enhancing planning and allocation of resources.-Supervised team of 38 security Engineers and other personnel during shift.-Evaluated security systems and procedures to identify areas for improvement. Show less

•Installation, commissioning and integration of BSC and BTS.•Perform preventative maintenance•Perform corrective maintenance.•Design Implementation and change request preparation for Operations•Creation of network diagrams•Implement Office data •Conduct presentation•Identify and implement Network Optimization, extensions and enhancements•Engineering Support to other teams, primarily, Transmission, Marketing, NOC, IT and Customer Care•Responsible for planning,… Show more •Installation, commissioning and integration of BSC and BTS.•Perform preventative maintenance•Perform corrective maintenance.•Design Implementation and change request preparation for Operations•Creation of network diagrams•Implement Office data •Conduct presentation•Identify and implement Network Optimization, extensions and enhancements•Engineering Support to other teams, primarily, Transmission, Marketing, NOC, IT and Customer Care•Responsible for planning, design, engineering and implementation of the BSS layer of cellular network to ensure support growth of subscriber base and offered services.•Contribute to technical reviews and design.•Liase with Supplier and External Support team•Keep track of spares for the BSC.•Lead and manage technical deputies and engineers to assure the technical integrity of customer networks, completion on time of deployments, and support to pre-sales activities.•Elaborate Sites surveys for CDMA-EVdo updates on Movilnet Network.•Planning Swap out with contractor changing TDMA Technology into CDMA-Evdo.  •Responsible for planning design, engineering and implementation of the BSS layer of cellular network.  •Lead the local team that negotiated Scope of Work, Responsibility Matrix and Project Schedule. •Lead Project Execution, Contractor Performance and Site Delivery Logistics. Show less