Francisco Javier Zamora Cruz Email & Phone Number

Monterrey, N.L., Mx

México

Monterrey Y Alrededores, México

Support to End Users in the systems of TTM (NomiPaq, Delphi)Support to ERP Microsoft Dynamics AX in Toyota Tsusho GroupSupport to the DB (SQL and Fox Pro)New requeriments to systems

General Escobedo Y Alrededores, México

• Technical support to customer equipments.• Corrective/ preventive maintenance and repair desktops and laptops.• Hardware Upgrades on desktop computers.• Data Recovery• Installation of café internets and Networking in SMEs.• Maintenance of dot matrix and inkjet printers.

Monterrey, N.L. Mexico

Support to final users of Praxair Mexico in the JDE Implementation to all Praxair Plants and CEDIS throughout Mexican Republic , within the area of Sales and Distribution. Providing advisory services in the departments of Sales and Planning. - Training Activities- Training and Support to user in the use to handheldsImplemented Places: Planta Nogalar – Monterrey.

Monterrey Y Alrededores, México

Support to final users of CCM in the SAP ECC Implementation at national level, within the area of Sales and Distribution. Providing advisory services in the departments of Sales, Planning, Revenue and Warehouse. SAP ECC modules: SD, MM, FI.- Training Activities- Training and Support to user in the use to handhelds- Responsible to generate Incidents reports which included errors, problems and risk.- Responsible to Help Desk remote at the others centers in the republic.- Knowledge and use the standard tables SAP and Z tables.Implemented Places: Villa Avila Camacho and Tecamachalco - Puebla, Pachuca - Hidalgo, Poza Rica, Xalapa and Cd. Cardel - Veracruz, Cuernavaca - Morelos, Tlapa - Guerrero, Puerto Escondido and Pochutla - Oaxaca, Toluca and Vallejo - Edo. de México, Aguascalientes - Aguascalientes, Uruapan - Michoacán, Durango - Durango, Río Verde - San Luis Potosí, Monterrey - Nuevo León, Cintalapa - Chiapas, Chetumal -Quintana Roo, Torreón and Francisco Madero - Coahuila.

Planta Tepeaca, Puebla

SD Jr Consultant SAP, Support to final Users CEMEX SAP R3 Implementation at National level, in the area of PSD (Process, Supply and Distribution) within the Department of Logistics in Tepeaca plant in Puebla, Mexico. SAP R3 modules SD and MM.- Training Activities.- Provide support for logistic personnel on the new SAP processes and procedures, generate incidents reports detected along the SAP Implementation.

San Nicolás De Los Garza

 Corrective/ Preventive Maintenance / and repair desktops and laptops. Maintenance of dot matrix, inkjet and laser printers. Server Management - Managing security updates Managing users on the network domain FACDYC.UANL - High, Low, grant group permissions, Managing network security FACDYC Management of Antivirus Consoles - Karspersky (2008 - To Date) and Hauri (2006-2007) Updates and Security Policies. Administrative Data Management - Ensuring the support of the information to users of the institute. Structured Wiring - Wiring Design and Installation for the areas and departments of the institute. Support and Help Desk staff of the institute. Data Recovery. Responsable of giving Courses in Word, Excel, Power Point (Office 2003 and 2007) Basic and Intermediate. Internal Systems Support School - Changes in the internal systems in Windows and FOX FOX PRO PRO Two. Support the Biometric System FACDYC