Sr Service Desk Adminstartor
Current
Aug 2022 - Present
AeroLeads people directory · profile
Ja'Von Thomas Email & Phone Number
Sr. Service Desk Administrator at Flagstar Bank
at
Flagstar Bank
1 work email found
@flagstar.com
LinkedIn matched
✓ Verified August 2026
4 data sources
Profile completeness 100%
Current company
Role
Sr. Service Desk Administrator at Flagstar Bank
Location
Detroit Metropolitan Area, United States
Company size
Who is Ja'Von Thomas? Overview
A concise factual answer block for searchers comparing this professional profile.
Quick answer
Ja'Von Thomas is listed as Sr. Service Desk Administrator at Flagstar Bank at Flagstar Bank, a with 4170 employees, based in Detroit Metropolitan Area, United States. AeroLeads shows a work email signal at flagstar.com and a matched LinkedIn profile for Ja'Von Thomas.
Ja'Von Thomas previously worked as SR Service Desk Adminstartor at Flagstar Bank and Service Desk Administrator at Flagstar Bank. Ja'Von Thomas holds Information Technology And Security: Concentration In Networking from Baker College Of Clinton Township.
Company email context
Email format at Flagstar Bank
This section adds company-level context without repeating Ja'Von Thomas's masked contact details.
jthomas@flagstar.com
79% confidence
AeroLeads found 1 current-domain work email signal for Ja'Von Thomas. Compare company email patterns before reaching out.
Profile bio
About Ja'Von Thomas
Experienced and Knowledgeable information technology professional with 4 years experience seeking to contribute my training and acquired skills within a technical support or support specialist role. I have worked with various software and hardware from Windows to familiarity with Linux OS. I am currently working a project doing a Windows 10 deployment while pursuing a certificate for the CCNA Routing & Switching exam.
Listed skills include Windows Xp, Windows 7, Microsoft Office, Customer Service, and 12 others.
Current workplace
Ja'Von Thomas's current company
Company context helps verify the profile and gives searchers a useful next step.
Flagstar Bank
8 roles
Ja'Von Thomas work experience
A career timeline built from the work history available for this profile.
Service Desk Administrator
Apr 2020 - Sep 2022
Desktop Support Technician
Mar 2019 - Jun 2019
It Support Analyst
• Troubleshot all end users in a windows environment• Supported end users in Michigan & Ohio• Registered tickets using Service Now to track and update• Supported both Dell & Lenovo computers• Diagnosed/Completed onsite & offsite repairs via appointment• Updated & Installed software on client’s computers • Created documentation for knowledge base• Shipped equipment to locations• Provided technical support through calls/emails & in person in timely manner• Managed users profiles/computers in Active Directory including adding & removing them• Troubleshoot network connectivity, VPN, and application issues • Able to diagnose & recognize cases that need to be escalated to the correct team• Configured and supported Apple, Android devices for corporate clients utilizing Airwatch. Assisted with Deployments of devices
May 2017 - Feb 2019
It Support Specialist
• Troubleshoot all end users in a windows environment• Supported clients all across the nation• Registered client tickets using SalesForce to update and track• Supported proprietary software to assist customers with issues• Troubleshoot basic network connectivity issues• Able to recognize case that needed to be escalated to correct team• Diagnosed and shipped out parts for kiosks• Remote into kiosks to fix and diagnose software and hardware issues• Configured client equipment remotely and locally • Provided technical support through calls and emails in timely manner• Small network troubleshooting• Detect patterns of issues regarding persistent issues
Oct 2016 - Mar 2017
It Helpdesk Level 1
Technical Solutions Analyst • Able to troubleshoot level 1 network connectivity and application issues • Meet company quotas• Able to troubleshoot issues with Windows 7 and Windows 8• Able to recognize cases that need to be escalated to the correct team• Remote into computers to fix and diagnose software issues
Nov 2015 - Nov 2016
Front Of House
• Greet customers and seat base on preference/availability • Deliver customers’ orders and ensure it is satisfactory• Cashier duties – operate register, handle monetary transactions• Cleaning front of restaurant as needed – tables, floors, glass
Mar 2014 - Apr 2015
Merchandiser
• Responsible for setting up displays and resets on a rotating basis • Keeping track of new product rotations in various Meijer locations• Reading and following directions based on a plan-o-gram • Stocking and rearranging items by date and back stocking extra items• Individual shelf reset projects in various locations
Jun 2013 - Jan 2014
Team & coworkers
Colleagues at Flagstar Bank
Other employees you can reach at flagstar.com. View company contacts for 4170 employees →
TB
Tameika Brackins
Colleague at Flagstar BankDetroit Metropolitan Area, United States
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SS
Samantha Siegel-Barnard
Colleague at Flagstar BankLos Angeles Metropolitan Area, United States
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LG
Leanne Godfrey
Colleague at Flagstar BankHoughton, Michigan, United States
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SM
Steve Mezzo
Colleague at Flagstar BankDetroit Metropolitan Area, United States
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LH
Lila Hedrick
Colleague at Flagstar BankSan Diego, California, United States
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MP
Marilyn Purdy
Colleague at Flagstar BankMiami, Florida, United States
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LL
Latrina Lawrence
Colleague at Flagstar BankDetroit Metropolitan Area, United States
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KT
Kathleen Taylor
Colleague at Flagstar BankAuburn Hills, Michigan, United States
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KC
Keith Curtis
Colleague at Flagstar BankRoswell, Georgia, United States
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MY
Marvin Young
Colleague at Flagstar BankOak Park, Michigan, United States
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Tameika Brackins
Colleague at Flagstar BankDetroit Metropolitan Area, United States
View →
SS
Samantha Siegel-Barnard
Colleague at Flagstar BankLos Angeles Metropolitan Area, United States
View →
LG
Leanne Godfrey
Colleague at Flagstar BankHoughton, Michigan, United States
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SM
Steve Mezzo
Colleague at Flagstar BankDetroit Metropolitan Area, United States
View →
LH
Lila Hedrick
Colleague at Flagstar BankSan Diego, California, United States
View →
MP
Marilyn Purdy
Colleague at Flagstar BankMiami, Florida, United States
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LL
Latrina Lawrence
Colleague at Flagstar BankDetroit Metropolitan Area, United States
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KT
Kathleen Taylor
Colleague at Flagstar BankAuburn Hills, Michigan, United States
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KC
Keith Curtis
Colleague at Flagstar BankRoswell, Georgia, United States
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MY
Marvin Young
Colleague at Flagstar BankOak Park, Michigan, United States
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2 education records
Ja'Von Thomas education
Information Technology And Security: Concentration In Networking
Baker College Of Clinton Township
High School, General Studies
Adlai E. Stevenson High School
FAQ
Frequently asked questions about Ja'Von Thomas
Quick answers generated from the profile data available on this page.
What company does Ja'Von Thomas work for?
Ja'Von Thomas works for Flagstar Bank.
What is Ja'Von Thomas's role at Flagstar Bank?
Ja'Von Thomas is listed as Sr. Service Desk Administrator at Flagstar Bank at Flagstar Bank.
What is Ja'Von Thomas's email address?
AeroLeads has found 1 work email signal at @flagstar.com for Ja'Von Thomas at Flagstar Bank.
Where is Ja'Von Thomas based?
Ja'Von Thomas is based in Detroit Metropolitan Area, United States while working with Flagstar Bank.
What companies has Ja'Von Thomas worked for?
Ja'Von Thomas has worked for Flagstar Bank, Ascension, Chemical Bank, 365 Retail Markets, and Hewlett Packard Enterprise.
Who are Ja'Von Thomas's colleagues at Flagstar Bank?
Ja'Von Thomas's colleagues at Flagstar Bank include Tameika Brackins, Samantha Siegel-Barnard, Leanne Godfrey, Steve Mezzo, and Lila Hedrick.
How can I contact Ja'Von Thomas?
You can use AeroLeads to view verified contact signals for Ja'Von Thomas at Flagstar Bank, including work email, phone, and LinkedIn data when available.
What schools did Ja'Von Thomas attend?
Ja'Von Thomas holds Information Technology And Security: Concentration In Networking from Baker College Of Clinton Township.
What skills is Ja'Von Thomas known for?
Ja'Von Thomas is listed with skills including Windows Xp, Windows 7, Microsoft Office, Customer Service, Microsoft Excel, Computer Hardware, Troubleshooting, and Mysql.
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