Javon Johnson Email & Phone Number

United States

New York, Ny, Us

Hoboken, New Jersey, United States

• Direct operations to grow SMB accounts for the Apparel Category by identifying opportunities for expansion and launching targeted strategies to realize 400%+ YoY GMV growth and increase sales conversion by 70% • Fuel aggressive marketplace expansion while delivering millions in GMV by launching 800+ accounts and aligning the outputs of initiatives with wider marketplace objectives • Develop and implement targeted strategies that promote seller success, including a major program built around adoption emails, strategic calls, and the prioritization of high-value sellers informed by data insights • Lead cross-functional teams in executing strategic programs that significantly improve operational efficiency and enhance seller adoption • Serves senior leadership with data-driven reports and insights to drive change and support key decisions, with a focus on weekly team performance (GMV, activity), and the creation of item-level Looker reports for BDMs• Promote satisfaction and retention across an extensive book of business by servicing Business Development Managers with data-driven insights into pipelines to enable enhanced prioritization • Consult the Business Development team to capture their requirements for activity optimization and time allocation before supporting them in driving change via analytical insights • Continuously assess processes and gain buy-in for improvements

Hoboken, New Jersey, United States

• Drove sales of high-end quality ingredients to consistently generate $10.5K+ in monthly revenue, with an average margin of 18% – building long-term relationships in doing so to maximize repeat custom• Optimized the user experience to increase chef/customer engagement and drive sales and eCommerce product adoption • Supported fellow Account Managers to improve their performance and scale their own book of business • Served as a point of escalation for 30+ key customers per day by building relationships, taking orders, and resolving issues/inquiries, while capitalizing on opportunities to upsell promoted goods and specials • Analyzed and administered two accounts with an average monthly revenue of $10,000, while providing ongoing analyses, to track previous orders and increase placements for future orders• Partnered with senior representatives to manage accounts and achieve sales in excess of $100K weekly by upselling items and building long-term relationships to build trust in the brand• Scaled product usage and consumer retention by crafting and launching promotional campaigns, focused on talk tracks for higher margin items and multiple touch points via phone/text

Hyde Park, New York, United States

• Founded and scaled an eCommerce clothing drop-shipping business from scratch to profitability through strategic business leadership and customer acquisition • Managed both the technical and creative elements of a Shopify website before scaling to 1,170+ total online store sessions by implementing email and social media strategies, while tracking performance using Google Analytics • Spearheaded targeted digital marketing campaigns (Instagram) to grow sales by 30% and escalate ad impressions to ~30K+ views• Created collections of digital clothing designs and developed all creative collateral, including logos and branding to drive awareness • Headed the development and implementation of financial models to estimate launch sales and track budgets, item costs, and overheads, while regularly reviewing store sales data to optimize product promotions

Master Of Business Administration - Mba, Digital Marketing And Business Analytics

Master Of Science - Ms, Management, Business Administration And Management, General

Bachelor Of Business Administration - Bba - Food Industry - Honors, Culinary Arts/Chef Training

Activities and Societies: Black Culinarian Society, Community Garden Club, Christian Culinary Federation

High School Diploma

Activities and Societies: Varsity Squash Team, Pembrooke Society, Founder of the Culinary Club, Strnad Fellow