Jim Williams Email & Phone Number

Woodinville, Wa, Us

Woodinville, Wa, Us

Kirkland, Wa, Us

Kirkland, Wa, Us

Kirkland, Wa, Us

- Worked across several departments from sales to engineering to develop a processing pipeline to deliver metrics critical to company’s inaugural, annual signals scorecard, a key sales and marketing report outlining the value of a new product.- Led the implementation of the company’s Signals Analytics product by establishing timelines for customer onboarding, writing and revising process documentation, and driving the decision-making process with internal and external stakeholders, balancing implementation optimization against aggressive onboarding schedules.- Assumed ownership of the National Performance Management Research Data Set (NPMRDS). Managed the data processing pipeline backfill upon contract award to ensure additional revenue while freeing up engineering resources. Managed the annual map release, working with engineering to set achievable milestones, developing and conducting quality control validation of the data, and managing expectations with external business partner.- Lead sales engineer for several top-value customers, the responsibilities of which included development of products and data pipelines, demonstration of products to meet specific use-cases, collaborative authoring of RFP responses, and chairing recurring meetings.

Kirkland, Wa, Us

- Developed data solutions through cross-team collaboration and consensus building or directly, using breadth of engineering experience, from design to implementation.- Developed data validation and quality control reporting for suite of traffic analytics products.- Demonstrated customer commitment, stepping into roles from operations to sales to ensure top-tier customer experience.

Redmond, Washington, Us

Designed, deployed, and supported test execution and business reporting systems for the Operating Systems Group (previously the Windows Division). Provided leadership and top-tier support for a broad range of technologies and services. Supervised work assigned to contract staff to ensure deliverables are met. - Developed a standard SQL Server configuration from ambiguous and disparate stakeholder requirements for the Fundamentals & Data Sciences business reporting environments, which will drive future business decisions for the Operating Systems Group. - Managed agile development of the team’s inventory management application using TFS for feature and bug tracking, providing periodic status reports and authoring most of the technical documentation. - Partnered with application developers to design and deploy a geo-redundant Windows self-host service using F5 BigIP load balancers, Windows Server Failover Clustering, and SQL Server AlwaysOn Availability Groups. - Designed and implemented a domain-based, distributed file system (DFS) namespace that served as the primary repository for test content, test output logs, and tools used during the Windows Blue and Windows 8 product cycles and formed the basis for future product cycles. - Wrote the majority of the foundational process documentation used by the team and provided documentation leadership and oversight.

Provided server and application support as a contractor for the Windows division and Digital Media Division at Microsoft Corporation.Note: This position converted from the contract position to the full time Systems Operations I position outlined above. - Integrated and upgraded two Windows SharePoint Services 2.0 sites, each with multiple sub-sites, into a single Microsoft Office SharePoint Services 2007 farm, which provided a consolidated service environment for the Windows user experience image catalog.

Primary Microsoft systems and network administrator for a mixed Debian Linux/Microsoft environment through period of rapid corporate growth including: acquisition and integration of two companies and their intellectual property; two datacenter moves; one corporate headquarters move; an initial public offering. - Designed multiple development and test environments mirroring production configuration and deployed onto EMC SANs using VMWare Virtual Center, which enabled development and testing of multiple branches of billing, subscription management, product management, and external services applications with minimal hardware footprint. - Developed software deployment methodology and supervised releases ensuring consistent service updates at all points of the software development lifecycle.

Us

Supported Windows servers and services during a period of rapid corporate expansion and contraction. - Developed, documented, and maintained content replication plan utilizing the Content Replication Service (CRS) of Site Server 3.0. - Developed and supervised deployment plan for major production code releases including content management and order processing systems. - Implemented a corporate disaster recovery plan. Researched and purchased hardware and software solution for tape backup of vital corporate data. Developed and documented maintenance plan for archiving data to tape including tape rotation schedule, quarterly auditing, and training of other personnel.

Coursework In Computer Animation

Coursework In Computer Science

Education record

Education record