Jawad Elmakki Email and Phone Number
I am a highly experienced professional with over 15 years of experience in the coffee and restaurant industry. I hold a Bachelor diploma and I speak English and French, in addition to my native Arabic language. With my strong language skills and extensive experience in the industry, I have developed excellent customer service, management, and problem-solving skills that make me a valuable addition to any team. I am committed to delivering high-quality service to customers and I am always eager to learn and take on new challenges
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Food Counter AttendantAfood May 2023 - PresentCasablanca-Settat, MoroccoGreeting customers and assisting them in making their choicesProposing dishes and explaining mealsTaking customers' orders and recording them on the ordering systemCollecting payment from customers and returning changeMonitoring ordersPlating meals onto trays or into transport bags, according to the customer's needsServing meals to customersMonitoring food and beverage stocksCleaning counter surfaces at the end of the shiftAdhering to current food hygiene and safety standards -
Food ServerAfood Aug 2018 - May 2023Casablanca-Settat, MarocGreet and escort customers to their tables.Inform customers about the day’s specials.Take meal and beverage orders and send them to the kitchen.Deliver meals and beverages to tables.Communicate order details to the Kitchen Staff.Provide excellent customer service to guests.Check that customers are satisfied with their meal.Prepare the bill for tables upon request.Administer change to tables if needed. -
Head WaiterO Gourmet Inc Nov 2013 - Jul 2018Préfecture De Casablanca, MoroccoAttend to detail regarding food and beverages.Brief staff on daily menu.Check dining room cleanliness.Ensure tableware is ready for use.Greet guests.Handle customer complaints.Maintain relationships with customers.Monitor customer service.Monitor work for special events. -
Food ServerO Gourmet Inc Mar 2012 - Jan 2013Préfecture De Casablanca, MoroccoMy first job was as a restaurant server in a less busy restaurant, which provided me with an ideal environment to learn and develop my skills and knowledge in the restaurant industry.Dressing cutlery and tables, setting up the room.Greet customers, present menus and take orders.Served food and drinks.Collect bills -
Cafe ManagerTitrit Apr 2007 - Oct 2011Préfecture De Casablanca, MoroccoAs a cafe manager, my first full-time job was a demanding but fulfilling experience. Working more than 80 hours a week and managing a team of 13 people was challenging, but it allowed me to develop valuable skills in leadership, organization, and time management.Recruiting, training, and supervising cafe staff.Manage daily cafe operations.Preparing weekly work schedules for staff and finding suitable replacements in cases of staff absence.Ensuring that all cafe expenses are within budget and identifying ways to decrease operational costs.Receiving delivered cafe supplies and verifying that the correct items and quantities have been delivered.Taking inventory of cafe supplies and ordering new stock as needed.Resolving customer complaints regarding food quality and customer service.Suggesting new menu items based on customers' preferences and feedback.Identifying strategies to retain and attract customers.Establish friendly relations with customers
Jawad Elmakki Education Details
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Al WahdaModern Literature
Frequently Asked Questions about Jawad Elmakki
What company does Jawad Elmakki work for?
Jawad Elmakki works for Afood
What is Jawad Elmakki's role at the current company?
Jawad Elmakki's current role is Food Service Professional.
What schools did Jawad Elmakki attend?
Jawad Elmakki attended Al Wahda.
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