Credit Controller
Current• Oversee and maintain the accounts receivable ledger, ensuring accuracy and timeliness of all transactions.• Analyze credit data and financial statements to assess the creditworthiness of new and existing customers.• Develop and implement effective collection strategies to minimize overdue accounts and improve cash flow.• Allocation of payments, issuing credit notes and raising of invoices whenever required.• Continually reviewing and managing accounts to ensure payments are made within the contractual timeframes.• Liaise with clients via phone, email, and in-person to resolve payment issues and maintain strong relationships.• Prepare and present regular reports on aged debt, collections performance, and credit risk to management.• Creating repayment plans where payment cannot be made within the agreed credit terms.• Proactively follow up on overdue invoices, implementing collection procedures when necessary.• Investigate and resolve payment discrepancies and disputes efficiently, ensuring customer satisfaction.• Weekly team meetings to brief the sales team and sales head on the outstanding debts with the sales ledger.• Efficiently upload and manage invoices on the eCommerce platform.• Oversee the collection, processing, and reconciliation of post-dated cheques, ensuring compliance with company policies and timely deposit to maintain cash flow.
