Jawad Ahmed Email & Phone Number

Bengaluru, Karnataka, India

Bangalore Urban, Karnataka, India

Translating 'Proof of Concept' to 'Proof of Value' using our next-generation Performance Management, Analytics, and Career Development suite.

Bengaluru Area, India

Bengaluru Area, India

Highlights of my journey in HCL :1) <0.5% attrition in the team and >50% of the team members were given rotational opportunities to develop their skills2) 4 Promotions in <6 years is a testimony of my dedication, effort and value addition to the organization3) Change Management initiatives have brought ~7 Mn USD savings annually to the organization in which my team has played crucial role.4) Talent Acquisition Transformation, an immense opportunity… Show more Highlights of my journey in HCL :1) <0.5% attrition in the team and >50% of the team members were given rotational opportunities to develop their skills2) 4 Promotions in <6 years is a testimony of my dedication, effort and value addition to the organization3) Change Management initiatives have brought ~7 Mn USD savings annually to the organization in which my team has played crucial role.4) Talent Acquisition Transformation, an immense opportunity in which have learned and contributed in every process change which boosted my problem solving ability and has added comprehensive exposure in the Talent Acquisition space. 5) Have been part of different Talent Acquisition models -o End to End Recruitmento Talent Supply Chain – Demand & Supply Planning, Sourcing, Processing and On boardingo HR and Delivery aligned Recruitment6) Privileged to be part of Opportunities/Initiatives under Leadership radar, listing down key learnings from my journey over last 6+ years.o Revenue Impact and Mitigation plan owing to change in Immigration policieso Regrettable Attrition’s owing to Business Redundancies – Cost impact and Re-deploying opportunitieso Recruitment Cost Optimization and Managing Recruitment Spent Budget vs. Actualso Demand Forecasting through demand segmentation methods by using historical & seasonal datao Rate card implementation in US geography, a huge cost optimization by bringing in discipline in billingo Digitalization of Fulfilment processes to reduce Cost and Time for demand closureo Workforce and Recruitment Metrics Management globally Show less

Bangalore

Bengaluru Area, India

Bangalore

Bangalore

Bangalore

• Supporting Demand Management and Sourcing Planning Function in day to day Recruitment activities, Sourcing Strategies & Forecasting. • Managing Recruitment Reports - Working closely with Central Reporting Function & ensure timely delivery of recruitment requirements accurately as per scheduled.• Demand Management - Working closely with Resource Management Function to Interpret Recruitment measures and implementation of the same in day to day recruitment activities.• High level… Show more • Supporting Demand Management and Sourcing Planning Function in day to day Recruitment activities, Sourcing Strategies & Forecasting. • Managing Recruitment Reports - Working closely with Central Reporting Function & ensure timely delivery of recruitment requirements accurately as per scheduled.• Demand Management - Working closely with Resource Management Function to Interpret Recruitment measures and implementation of the same in day to day recruitment activities.• High level analysis by transforming rough data into valuable Business insights across Recruitment metrics• Job Description Management• Channel Management• Demand Flux Analysis• Interview Conversions and Leakage Analysis• Bench Analysis Show less

Bangalore

• Mentoring team of 6 members in pre-barring/pre-suspension process.• Voluntary and Involuntary Retention management.• High Valued Clients Account Management• Handling Top Level Escalations for Karnataka region and maintaining daily escalation trackers from different sources.• Collection and consultation – Educating customers on different ease of payment modes and suggesting suitable tariff plans based on the usages.• Handling queries/complaints of all HVC and providing… Show more • Mentoring team of 6 members in pre-barring/pre-suspension process.• Voluntary and Involuntary Retention management.• High Valued Clients Account Management• Handling Top Level Escalations for Karnataka region and maintaining daily escalation trackers from different sources.• Collection and consultation – Educating customers on different ease of payment modes and suggesting suitable tariff plans based on the usages.• Handling queries/complaints of all HVC and providing appropriate resolution within SLA’s.• Preparing agent’s performance dashboards and sharing the daily reports with Leads.• Manage daily support activities including deploying efficient operations, monitor trends and identifying areas of improvement.• Monitoring CAR (Customer Assessment on Resolution) • Helping team to achieve desired results & Preparing Management Reports across all Metrics. Show less

Bachelor Of Commerce (B.Com.), Accounting And Business Management

Pre-University, Heba

Diploma In Office Management, Diploma In Office Management: Windows Xp, Windows 7, Ms – Office, Typing Speed More Than 40 Wpm.

Activities and Societies: Knowledge in MS-Office – Data validation, Conditional Formatting, Graphs, Flow Charts, Name Manager and Other.