Salesforce Consultant
CurrentExternal Consultant at Salesforce /LEVIO Business UnitExternal.● Configured and customized the Salesforce.com platform using standard and custom objects, creating custom fields, and adapting picklist values to meet client needs.● Integrated systems like SmartConnect and HubSpot to facilitate seamless data flow and process automation.● Set up Email-to-Case, Assignment Rules, and Escalation Rules, configuring Salesforce tools for case notificationand management.● Automated manual processes and enhanced sales processes using flows, triggers, formulas, and process builders,along with importing data and managing validation rules.