Jawariya Mustafa Email & Phone Number

Sydney, Nsw, Au

Australia

Islāmābād, Pakistan

*Network Management – North Region (Islamabad, Mirpur,Muzaffarabad, Jehlum, Gujrat, Peshawar, Mardan, GB) 800 branches & offsites.*Configuration, Management & Troubleshooting of Juniper devices.(SSG-5, SSG-20, SSG-140, SSG-550, SRX-100, SRX-210, SRX-220, J4350, J6350)•Cisco Devices(891, 3845, 7206, Catalyst, 2960, 3560, 6509)*Network links troubleshooting.*Campus LAN troubleshooting & support up to 500 users at HBL RHQ Islamabad.*Testing & troubleshooting of… Show more *Network Management – North Region (Islamabad, Mirpur,Muzaffarabad, Jehlum, Gujrat, Peshawar, Mardan, GB) 800 branches & offsites.*Configuration, Management & Troubleshooting of Juniper devices.(SSG-5, SSG-20, SSG-140, SSG-550, SRX-100, SRX-210, SRX-220, J4350, J6350)•Cisco Devices(891, 3845, 7206, Catalyst, 2960, 3560, 6509)*Network links troubleshooting.*Campus LAN troubleshooting & support up to 500 users at HBL RHQ Islamabad.*Testing & troubleshooting of communication media with various vendors. (PTCL, CYBERNET, NAYATEL, WATEEN, MOBILINK, SCO, SKYTEL, SUPERNET)*Responsible for implementing network change requests, configuring devices for traffic grooms for ATM to Ethernet.*Installation and maintenance of network devices. *Continuous monitoring on Branches communication links to eradicate future anomalies i.e., Bandwidth up-gradation and communication medium replacement.*Ensure periodic checks on network links for error-free communication, monitor performance and ensure system availability & reliability with the help of Solar Winds.*Access Control System management.*Remote supervision to field network engineers. Show less

Islāmābād, Pakistan

Work in Services Network Operations on Telenor Project with following job duties : *Manage and triage issues to ensure they are correctly prioritized and processing to meet KPI/SLAs in 12 hours shift.*Manage, troubleshoot and resolve incidents, problems, change and service requests within the set of KPIs/SLAs and record activities in the ITSM tool.*Generate SMS regarding network issues to management.*Co-ordination of resources, and communication management activities during… Show more Work in Services Network Operations on Telenor Project with following job duties : *Manage and triage issues to ensure they are correctly prioritized and processing to meet KPI/SLAs in 12 hours shift.*Manage, troubleshoot and resolve incidents, problems, change and service requests within the set of KPIs/SLAs and record activities in the ITSM tool.*Generate SMS regarding network issues to management.*Co-ordination of resources, and communication management activities during 'major' incidents and provide effective handover to the next shift.*Participate in rotating day/night and on-call roasters.*Liaise with management teams, third-line engineers, external vendors and internal engineers.*Create and update technical documentation, including worksheets, run books and knowledge base articles relevant to enable ongoing support of the environment.*Proactively monitoring up to 60 NMS and reporting to senior Show less

Islamabad, Islāmābād, Pakistan

*HBL Resident Engineer by Managed Services Project (PTCL) *Provide Network Support to Corporate Customers *Remote troubleshooting of all network related to LAN, and WAN. *Proactively monitor 600+ network devices and engage teams if issue occurs. *Configuration of Huawei & CISCO router *Troubleshooting of various media i.e DSL, FIBER, VSAT, DRS and LTE Problems/Issues solving, management and reporting via Email Managing deployments/replacements of routers for HBL customer… Show more *HBL Resident Engineer by Managed Services Project (PTCL) *Provide Network Support to Corporate Customers *Remote troubleshooting of all network related to LAN, and WAN. *Proactively monitor 600+ network devices and engage teams if issue occurs. *Configuration of Huawei & CISCO router *Troubleshooting of various media i.e DSL, FIBER, VSAT, DRS and LTE Problems/Issues solving, management and reporting via Email Managing deployments/replacements of routers for HBL customer Provided Technical network support and responded to service requests. Show less