An accomplished professional with over 10 years of international experience in the Banking Domain (BFSI) as a Business Analyst. Skilled in Business analysis, process engineering, and user acceptance testing with expertise in Agile methodology and tools like JIRA. Demonstrated ability to streamline processes, facilitate workshops, and requirements gathering from key stakeholders. Successfully process transitioned as per client requirements from the Netherlands to Offshore in 2016 and 2019 of 25… Show more An accomplished professional with over 10 years of international experience in the Banking Domain (BFSI) as a Business Analyst. Skilled in Business analysis, process engineering, and user acceptance testing with expertise in Agile methodology and tools like JIRA. Demonstrated ability to streamline processes, facilitate workshops, and requirements gathering from key stakeholders. Successfully process transitioned as per client requirements from the Netherlands to Offshore in 2016 and 2019 of 25 FTEs. Strong problem-solving, organizational skills, and analytical skills with a keen interest in evolving product strategies based on data and industry trends. Adaptable to different geographies changes, and currently expanding knowledge in Data Science with Python. Show less

Worked as Team Lead for accounts and customer services in Retail & Private Banking. Handled the various processes : KYC-AML, CRS-FATCA, Digital Payments, Settle Inheritance

Worked as Subject Mater Expert in Customer & Account operations. Handled Onboarding-Offboarding, KYC, AML, CDD, Payment, Settlement, Insurance, Custody, Pensions Account, CRS-FATCA & Bereavement Processes.

Worked as a Project Associate for BSI Financial Services, U.S.A

Worked as a Process Associate for ALLY Bank or Green Tree Bank, U.S.A

Worked as a Customer Care Executive for Airtel (Telecom Industry).