Jawed Khan Email & Phone Number

▪️Accomplished professional, with nearly 15+years of experience and year-on-year success in driving large engagements such as QSR Operations, Restaurant & Catering Operations, EBITA & Profit Center Management with key focus on expanding business, augmenting revenue & supporting senior management in decision-making process▪️Comprehensive experience in leading all aspects of operations which includes launching stores, initiating projects, devising sales & merchandising plans, building business relations, developing strategies and ensuring optimum use of the resources to achieve better productivitykilled in formulating store policies, procedures, service standards, budgets, operational norms, hygiene & customer services standards with expertise in managing variety of activities such as identifying current & future customer requirements, P&L management, controlling expenses and so on▪️Delivered customer centric operations & ensured customer satisfaction by achieving service quality norms; interfaced with clients for suggesting the most viable product range; cultivated relations with them for securing repeat business▪️Devised strategies to ensure smooth business operations, attainment of top-line/ bottom-line profitability▪️Added value to the efforts of the organization by developing SOPs, procedures, service standards, operational policies with proven capability in reducing operational costs through cost control measures▪️Managed introduction of new products & services including product type & quality assessment, pricing strategies, negotiations & consumer promotions▪️Competency in managing & executing various promotional activities / events and escalating business, profitability and market coverage; strong business acumen with skills in conceptualizing robust plans for market development for better market penetration; attained consistent yearly growth both in terms of sales & revenues▪️A proactive planner with managerial capabilities in devising merchandising strategies for augmenting business, identifying and penetrating new market segments and promoting sales for business excellence

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  Chatrapati Sahuji Maharaj Kanpur University, Kanpur

  Hotel/Motel Administration/Management