Jawnie Mcgraw Email & Phone Number

Charlotte, Nc

• Primarily responsible for fulfilling internal/external equipment and parts orders in an accurate and timely manner.• Engage with vendors to confirm pricing, delivery, and terms on purchases.• Provide customer support by creating and processing quotes, and PO confirmations. Relaying shipping and tracking information as requested. • Provide support on PO approval, process ensuring approval completion, collaborate with shipping and receiving department to meet shipping needs, and utilize internet software tracking systems to monitor order status.• Minimize profit loss by collaborating with Accounts Payable and Receiving to reconcile invoice and receiving issues related to PO.• Pull parts and package for shipping to fulfill customer orders. Create shipping labels using FedEx and UPS systems. • Use proper systems to confirm and catalog all completed tickets in a timely manner for invoicing purposes. • Create and maintain spreadsheets using calculating functions for profit tracking, as directed by management. • Communicate with salesmen, and packaging specialist to confirm all information is received to process requested orders. • Attend department meetings to discuss current procedures and provide feedback on areas that need improvements. Help implement new procedures to improve profit margins. • Set-up, organize, and track stock numbers for equipment. Maintaining inventory in all branch locations to provide salesmen with correct information when communicating with customers.

Cornelius, Nc

• Provide administrative support to Managing Director and other associates. • Participate and lead in the planning and coordination of meetings.• Work independently in managing multiple projects and tasks with minimal work direction. Prioritizes work load requirements, anticipates problems and creates contingency plans as necessary• Use business software applications (e.g., word processing, presentation and spreadsheet, G-Suite) to prepare correspondence, reports, presentations, agendas, minutes, etc.• Receive, screen and direct incoming calls, visitors, mail and e-mail.• Receive, sort and prioritize incoming mail and file key documents routinely• Draft and edit communications for Managing Director.• Design and develop company logos, letterheads, brochures, etc. as needed.

Charlotte, Nc

• Drive small business growth in designated location.• Generate 4-6 qualified business leads per week by properly executing training techniques, and building customer relationships.• Be willing and able to support all required business activity in designated location (devices, billing, plan questions, upgrades, lines of service, employee scheduling, inventory, supplies, interview potential candidates). • Attend all required business training when provided by Spring and/or AT&T.• Be an expert on all aspects of a business customers' technology needs (home office, internet (HSI), wireless and connected products, AMA's.• Execute 1 Retail Observation Form per day dedicated to small business/IRU.• Model the behaviors expected of all Spring Mobile Retail and Business Associates including a drive for results with a clear bias for action; high levels of maturity and professionalism; giving, receiving and responding to feedback effectively; a high service orientation; and clear commitments to diversity, inclusion, a respectful workplace, and integrity.• Manage relationships in a manner acceptable to others and to the organization.• Model team commitment by meeting deadlines; and by being cooperative, collaborative, and flexible.• Actively build the capability of others through relevant, timely, balanced feedback; coaching and teaching; and using recognition to reinforce desirable behaviors.• In addition to normal duties, required to attend a weekly accountability meeting/call and conduct additional monthly formal training up to two hours a month.• Attend community outreach events with Business Account Executives and District Managers as needed.

Burley, Idaho

• Prepared treatment room for patient(s) by following prescribed procedures and protocols.• Prepared patient(s) for dental treatment by welcoming, comforting, seating, and draping patient.• Provided information to patient(s) and employees by answering questions and requests in accordance with HIPPA.• Maintained patient confidence and protected operations by keeping information confidential.• Provided instrumentation; sterilizing and delivering to treatment area; positioning tools for dentist's access; suctioning; passing instruments.• Provided materials by selecting, mixing, and placing materials on instruments and in the patient's mouth.• Provided diagnostic info by exposing/developing radiographic studies; pouring, trimming, polishing study casts.• Helped dentist manage dental and medical emergencies by maintaining CPR certification, emergency drug and oxygen supply, and emergency telephone directory.• Educated patient(s) by giving oral hygiene, plaque control, and postoperative instructions.• Documented dental care services by charting in patient records.• Maintained safe and clean working environment by complying with procedures, rules, and regulations.• Protected patients and employees by adhering to infection-control policies and protocols.• Ensured operation of dental equipment by completing preventive maintenance requirements; following manufacturer's instructions; troubleshooting malfunctions; calling for repairs; maintaining equipment inventories; evaluating new equipment and techniques.• Maintained dental supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies; verifying receipt of supplies.• Conserved dental resources by using equipment and supplies as needed to accomplish job results.• Contributes to team effort by accomplishing related results as needed.

Virginia Beach, Va

• Assisted prospective residents with information regarding their lease, the community, and the move in process.• Prepared lease documents for residents as part of the move in process (pet’s, allotments, etc.).• Ensured all lease paperwork is completed and entered into the system.• Responsible for responding to and managing resident complaints and/or service issues and coordinated with appropriate staff to address and resolve resident concerns.• Managed resident lease process including finalizing leases with the residents and providing information regarding the community and resident services.• Responsible for resident follow up to ensure services rendered have been completed according to LMH standards and meet resident’s satisfaction.• Promoted positive resident relations by ensuring resident concerns and requests are responded to on a timely basis to ensure resident satisfaction.• Stepped in to the Executive Admin role supporting the VP, as needed.

Norfolk, Virginia

• Active duty responsibilities include the communication of ship to ship, ship to shore, shore to shore encrypted messaging. • Set-up of secure satellite systems for transmission and receipt of classified message traffic. • Maintain local computers, receivers and cryptographic equipment for successful operations.• Department Head of Mail Services. Perform all duties in accordance with USPS regulations; shipping, packaging, sales, reporting, delivery etc.) • Performed other general office duties (i.e. phones, filing, special projects and assignments as needed).• Performed various administrative and computer tasks, email communications, input of information/data into various software and information systems (i.e. Yardi, and other company-related systems).

General Studies

Business Management, Business Administration And Management, General

Certification, Dental Assisting/Assistant, 3.8

Graphic Design

High School Diploma, 3.5