Executive Assistance - Serve as the executive assistant to the Founder of Pineapple Express, develop a personalized organization system based around my director’s work styles to support his executive and personal goals, exercise professional discretionStrong Attention to Detail - Manage personal and company emails, inform Founder of the highest priorities for the day, support quarterly event planning, pay office billsProblem Solving - conduct research to present one-page recommendation proposals with most relevant information, act with a sense of urgency and quick turnaround timeManage Employee Lifecycle - Create job descriptions, source candidates daily though LinkedIn and Indeed, review resumes, manage communications, schedule interviews for 3-4 executives, create offer letters, onboarding process paperwork, and terminationProcess Payroll - for 2 EINs including reimbursement, expense reporting, benefits and managing employee issues on a case by case basis Department Support - Created 15 SOPs for staff resources and manage regular updates,responsible for outlining quarterly OKR goals including executing 10+ quarterly initiatives

- Leadership and Staff Development - Coach staff on public speaking and marketing; practiced engagement; held coaching sessions; supervised a team of 3 administrative staff members, coordinating daily outreach and production.- Client Experience - Delivered exceptional customer service leading to a 15% increase in our sales division in 2021, 2022- Department Integration - Coordinated across different facets of the business: assisting with clients, sales representatives, partner providers, etc.- Presentation Development - Created and delivered financial presentations to clientele at different levels of understanding.

- Private Client Relations - Managed exclusive clients donor search portfolios of 40-200 candidates; liaise between parties; lead weekly meetings maintaining high standards of professionalism and confidentiality, responded to client needs on-call - Conference Planning - Successfully planned and led team of 4 internationally coordinated staff members from Europe and North America; prepared presentation materials for 3-day international conference seminar, prospected 110 new leads - Project Management - Built new first-of-its-kind database for clients seeking high quality, Ivy League educated sperm donor services; interviewed and processed data for over 90 candidates; prepared program for 3rd party oversight

• Developed and executed student and staff events focusing on training, diversity and inclusion, and leadership• Led full-recycle recruiting and selection processes including marketing annually over three years• Processed business expenses overseeing $150,000 annual budget using Concur expense management system• Coordinated international programs from planning to successful completion to Nicaragua and Dominican Republic• Organized and facilitated weekly meetings and monthly events for departmental outcomes• Administered analysis assessments to understand student success and program effectiveness metrics• Advised and counseled individuals and groups on university policies, support services, and student initiatives• Directly supervised and evaluated 95+ Resident Advisors and was responsible for campus on-call crisis response

• Conducted benchmarking research on cross-cultural orientation modules for pre-departure students traveling abroad to inform the development of a Study Abroad Orientation module • Advised walk-in students on policies, procedures, and scholarships available for study abroad programs• Reviewed student applications for study abroad programs alongside Director

• Supported SJSU Orientation Sessions by orchestrating the New Student Orientation Overnight Housing process ensuring cross departmental cooperation and success• Oversaw the Overnight Guest Housing Program including rules and regulation enforcement managing reservations, walk-ins, key and access card assignments, and transaction charges • Supervised 19 summer conference assistants, emphasizing leadership development, evaluation, issues of performance and conduct, and staff incentive programs• Created invoices and charges totaling $150,000 using department’s software program, StarRez, and distributed 500+ hard keys to first-year students• Supported planning and execution of student staff training for 13 conference assistants

• Taught two sections of the “Intro to the University” course which introduced diversity topics, health and wellness, time management, and critical thinking concepts to first-year students• Responsible for curriculum planning, grading, and timely return of assignments

• Supervised a staff of 11 undergraduates in their duties within the Billiards and Games Room• Developed, challenged, and evaluated students’ development on the department’s student learning outcomes model• Responsible for cash handling, monetary deposits, and large purchases • Served on Union’s Inclusive Excellence, Student Learning Outcomes, and Assessment committees