Jay Amin Email & Phone Number

Kitchener, ON, CA

Canada

Kitchener, Ontario, Canada

Led the build of a reporting framework for the client experience measurement team - sourcing data from various sources, analyzing and generating reporting dashboards to identify key results, metrics and trends.Reporting lead for Client Experience across Canada.Built complex flows in Tableau Prep Builder, to clean, organize, and join data to build the data.

Kitchener, Ontario, Canada

Toronto, Canada Area

Using Data Analysis and Network Administration to resolve bottlenecks and delivering exception customer service.

Toronto, Canada Area

• Ensure milestone dates are met from the creation of a Network to its completion.
• Facilitate roadblock resolution throughout the plan-design-build process.
• Identify, track and communicate major issues/risks that are impacting jobs from being completed by their requested Customer Date / Ready for Service (RFS) dates.
• Review resource workflows and provide direction on adjustments.
• Monitoring and communicating budget variances to the Network owners
• Communicate status updates through email, SAP reports, IPAIRS reports, weekly calls, etc.

Toronto, Canada Area

Toronto, Canada Area

Designer and Drafts-person for all construction projects varying from renovations to new constructions.Design 2D Architectural plans using CAD and Revit in compliance wih the Ontario Building Code for the municipal authority's approval.Utilize LEED principals to incorporate sustainability and energy efficiency in Building Designs.Design 3D rendering models.

India

• Consult with clients and other members of the engineering team and conduct research to de-termine infrastructure project requirements.
• Used theoretical knowledge of construction acquired to provide technical support to ensure quality compliance of projects by maintaining design/checking notes.
• Optimized team performance by developing, revising and implementing departmental policies and ongoing operational changes to job area routines, programs and systems
• Supervise technicians, technologists and other engineers with design checks and review designs, calculations and cost estimates for approval of management.
• Relayed timely information regarding risk reports, complaints and concerns, resulting in a con-tinuous growth of customer relationships and risk mitigation.
• Supervising the execution of construction work as per the drawings and layouts planned by the architect and documenting progress to produce a draft/report of the daily execution of work to report to the project manager.

India

• Had the opportunity to demonstrate my ability to create strong relationships, build deeper understanding of business, and engage with customers of various background to understand their needs, and how best to support.
• Engaged walk in guests promptly, personally, ensuring they feel welcome and answering their questions.
• Accompanied clients to property site, discuss conditions of sale, and providing a tailored experience based upon their interests and agenda.

Master'S Degree, Structural Engineering

Bachelor Of Engineering (B.E.), Civil Engineering, Distinction

Activities and Societies: Project leader for the Annual Academic Project. Participant in various inter-cultural events. Volunteer for the.