Jay Bishop Email & Phone Number

Marietta, Ga, Us

Marietta, Ga, Us

• Driving adoption of analytics engineering process and dbt across organization• Providing thought leadership around data products and data strategy• Training team members in business intelligence product development through structured courses and frequent shadowing sessions

Atlanta, Georgia, United States

• Develop, iterate, and own 35 Tableau dashboards as one single data product which serves as the source of truth for Verizon CRM Analytics and its over $650,000,000 in annual incremental revenue• Author and iterate upon original Teradata SQL queries supporting Tableau dashboards• Collaborate with and fully understand the role of both data engineers and business stakeholders to make desired analysis possible given specific inputs and constraints• Re-designed inherited dashboards to: o reduce load times by an average of 85% when comparing typical data pulls o significantly improve the user experience and the ease of reaching insights by incorporating parameters, actions, highlighting, and a cohesive visual theme• Established a Git repo for source control of Tableau dashboards and persuaded several team members to similarly adopt the process to improve speed and quality of collaboration • Created and maintains 10,000-word wiki-style hyperlinked and searchable process documentation• Exploit Tableau’s underlying XML with Python to automate repetitive tasks and significantly reduce dashboard development time • Exceed client expectations and repeatedly drive positive interactions with key client decision makers

Atlanta, Georgia, United States

• Identified actionable survey results and visualized them in operational to executive level presentations and reports • Developed process using Tableau and custom SQL to reduce recurring monthly report’s total build time by 90% from 16 to 1.5 hours• Trained new associates to utilize proprietary software, conduct analysis in Tableau and Excel, and exercise best-practices • Simultaneously managed 9-16 client’s competing priorities in a fast-paced, high-growth environment • Worked closely with developers to improve existing products by suggesting and testing new features • Translated client questions into technical resolutions and actionable analysis

Atlanta, Georgia, United States

• Trained new associates to utilize proprietary software, conduct analysis in Tableau and Excel, and exercise best-practices • Collected, cleaned, analyzed, and communicated web survey data from residents, tenants, employees, brokers, and investors • Simultaneously managed 9-16 client’s competing priorities in a fast-paced, high-growth environment • Worked closely with developers to improve existing products by suggesting and testing new features • Translated client questions into technical resolutions and actionable analysis

Atlanta Metropolitan Area

• Collected, cleaned, analyzed, and communicated web survey data from residents, tenants, employees, brokers, and investors • Simultaneously managed 9-16 client’s competing priorities in a fast-paced, high-growth environment • Worked closely with developers to improve existing products by suggesting and testing new features • Translated client questions into technical resolutions and actionable analysis

Virtual Commute

• Remotely led a dynamic team of 10-16 to assure compliance of VSolvit projects with international standards• Organized and executed improvement efforts for various processes including auditing, team training and metrics collection• Succeeded as a liaison to upper management to coordinate assignments and facilitate growth• Drafted clear and concise procedure documentation for original and previously integrated processes• Conducted weekly team meetings, drove discussion, took minutes, and presented announcements• Trained all new hires in the auditing process and VSC standard procedures• Served as a role model to team members by remaining dependable, communicating well and producing quality work

• Audited project documentation for adherence to ISO 20000-1:2011, ISO 27001:2013 and ISO 9001:2008 international standards.• Tested software, drafted process documentation, and helped build slide decks