As an IT Support professional at Myaa Intelligent Solutions, I leverage my strong background in information technology, communication, project management, and business development to deliver efficient and reliable technical support within the IT sector. I have over six years of experience in various IT roles, including Field Service Technician, Lead Business Customer Advisor, and Network Engineer, in Australia and the Middle East.I am passionate about staying at the forefront of the rapidly evolving field of cybersecurity, which led me to complete a Certificate IV in Cybersecurity from RMIT University. I also hold a Bachelor of Science in Information Technology and several professional trainings, such as MCITP, CCNA, and CCNP. Additionally, I am fluent in English, Arabic, and Hindi/Urdu, which enables me to communicate effectively with diverse clients and stakeholders. I am enthusiastic about contributing creative and innovative ideas to drive success in the organizations I work with, and I thrive on direct interaction with end users and team members.